I Face Unauthorized $34.49 Charge From DeepL Despite Free Trial Offer

Cevdet
Cevdet
DeepL Translate
September 24, 2025 2:19 AM85

On September 19, 2025, I signed up for a free trial plan on the DeepL Translator website. However, even though it was clearly advertised as a free trial, $34.49 was charged to my credit card. My subscription ID is 19A9qaUxFdQkkLtg.

After noticing the charge, I emailed DeepL customer service twice, but I have not received any response. It’s unacceptable to be charged under a free trial and receive no communication or support from the company afterward.

I am requesting an immediate refund of the $34.49 that was wrongfully charged to my card and expect DeepL to clarify how such an error occurred in what was supposed to be a no-cost trial period.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

DeepL invoice shows wrong billing details, how can I correct it?

5 Complaint

DeepL charged me right after the free trial ended without notice, how can I cancel it?

20 Complaint

Similar Complaints

DeepL Translate Charged Annual Fee Instead of Free Trial

Esra
Esra
DeepL Translate
January 2, 2025 1:53 AM79

I wanted to start the 1-month free trial for DeepL Translate, but instead, an annual subscription fee of $104.88 was cha...