On September 19, 2025, I signed up for a free trial plan on the DeepL Translator website. However, even though it was clearly advertised as a free trial, $34.49 was charged to my credit card. My subscription ID is 19A9qaUxFdQkkLtg.
After noticing the charge, I emailed DeepL customer service twice, but I have not received any response. It’s unacceptable to be charged under a free trial and receive no communication or support from the company afterward.
I am requesting an immediate refund of the $34.49 that was wrongfully charged to my card and expect DeepL to clarify how such an error occurred in what was supposed to be a no-cost trial period.
I began using the DeepL Translator Starter plan during its free trial period and made sure to cancel my subscription before the trial ended. However, on August 12, 2025, once funds became available in my account, DeepL charged me $104.88 for an annual subscription, even though I had already canceled...
I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as required. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full ...
On August 21, 2025, I started a monthly trial subscription for DeepL Translator using my email address s******@gmail.com**. When my trial period ended, DeepL attempted to charge my card $104 for an annual plan — without any prior notification or reminder. Since my account didn’t have enough funds, ...
I wanted to start the 1-month free trial for DeepL Translate, but instead, an annual subscription fee of $104.88 was charged to my card. This was completely unexpected and highly disappointing. I contacted DeepL’s support team via email to request a refund, but I have not received any response yet....
I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service before committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y...
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