On September 21, 2025, I wanted to sign up for a monthly membership on the Deepl artificial intelligence translation site, but instead I was charged for an annual plan. I want the refund to be made to my account. I attached the invoice number and information and also sent an email, but I still haven’t received any response.
On September 21, 2025, I attempted to purchase a monthly subscription from the DeepL website, but due to a system error,... I was charged for an annual plan instead. Approximately $104 (around 4,000) was withdrawn from my credit card. Although the subscription was activated, I immediately canceled it
On September 19, 2025, I signed up for a free trial plan on the DeepL Translator website. However, even though it was cl...early advertised as a free trial, $34.49 was charged to my credit card. My subscription ID is 19A9qaUxFdQkkLtg. After noticing the charge, I emailed DeepL customer service twice,
I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as req...uired. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full
On August 21, 2025, I started a monthly trial subscription for DeepL Translator using my email address s******@gmail.com...**. When my trial period ended, DeepL attempted to charge my card $104 for an annual plan — without any prior notification or reminder. Since my account didn’t have enough funds,
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for a...n annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription