I subscribed to DeepL Translate with a free 1-month trial. At no point during the registration process was it clearly stated that I would be automatically enrolled in a paid plan. On the last day of the trial, a 1-year subscription fee was charged to my card without my consent. This unexpected charge not only caught me off guard but also caused financial inconvenience. I would like to exercise my 14-day right of withdrawal, cancel my subscription, and request a full refund of the amount charged to my card.
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I subscribed to the 1-month free trial of DeepL Translate, but without any prior notification or consent, the platform charged my credit card for an entire year’s subscription. I didn’t even use the service during this time. This is completely unacceptable. I am requesting an immediate cancellation...
I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service before committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
I subscribed to DeepL Translate's free one-month trial, but my card was charged without my consent or any prior notification. This is unacceptable, and I demand the immediate cancellation of the payment and a refund to my card. To make matters worse, there is no visible customer service contact num...
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