I have a DeepL subscription linked to the email address staalecalzone****@gmail.com, which I tried to cancel several times before the end of the trial period. Despite these attempts, DeepL has continued to charge my credit card issued by Odal Sparebank in Norway, and most recently, an amount of 212,34 NOK was withdrawn from my account. Today I contacted DeepL by email to resolve this situation, but I have not received any response so far. I find it very frustrating that I cannot cancel the subscription properly and that I am still being charged even though I tried to cancel in time. I request that my DeepL subscription be cancelled immediately and that the last payment of 212,34 NOK be fully refunded to my card. I also ask for written confirmation once the cancellation has been completed so that I can be sure no further charges will be made.
I subscribed to the 1-month free trial on the DeepL Translate website. However, without any renewal reminder or my consent, a charge of $345 is now scheduled to be taken from my card. The payment has not gone through yet only because my card does not currently have enough balance — but the system cl...
On November 5, 2025 at 07:21 UTC, I accidentally purchased a DeepL Annual Pro subscription, and $345 was charged to my credit card. The invoice number shown on the receipt is dı-20251105-3634. After realizing the mistake, I contacted DeepL on the same day—November 5—both via email and through the i...
I began using the DeepL Translator Starter plan during its free trial period and made sure to cancel my subscription before the trial ended. However, on August 12, 2025, once funds became available in my account, DeepL charged me $104.88 for an annual subscription, even though I had already canceled...
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for an annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription...
DeepL charged $104.88 (₺ equivalent) from my card without my approval or consent. I never received any reminder, confirmation, or warning before the transaction was processed. This kind of unauthorized charge is completely unacceptable. I immediately submitted a dispute and canceled the subscriptio...
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