Member since April 2025
I am writing to request a refund for the recent automatic renewal of my DeepL Translate subscription, which I did not in...tend to renew. I forgot to cancel my subscription before the renewal date, and I did not receive any prior notification regarding this renewal. According to EU consumer protection
While testing the free version of DeepL Pro Translate, I was shocked to discover that $344 (₺ equivalent) had been withd...rawn from my card without any notice or approval, activating a full one-year subscription I never agreed to. I never saw any clear warning that such a charge would be made, especia
Hello, did you get your money back? I’m in the same situation and was just curious. Thanks in advance for your response.
DeepL charged $104.88 (₺ equivalent) from my card without my approval or consent. I never received any reminder, confirm...ation, or warning before the transaction was processed. This kind of unauthorized charge is completely unacceptable. I immediately submitted a dispute and canceled the subscriptio
Hello, did you get your money back? I’m in the same situation and was just curious. Thanks in advance for your response.
I subscribed to DeepL Translate's free one-month trial, but my card was charged without my consent or any prior notifica...tion. This is unacceptable, and I demand the immediate cancellation of the payment and a refund to my card. To make matters worse, there is no visible customer service contact num
