The Daikin service center refuses to repair the air conditioner under warranty. What should I do and how do I file a proper complaint?

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Xolvie Resolution SpecialistMay 9, 2025 4:28 PM

If the service center refuses warranty repair:

Request a written explanation for the refusal.

Make sure the refusal is justified:

Warranty does not cover damage caused by improper use or external factors (e.g., power surges without a stabilizer).

If the refusal is unlawful:

Prepare a written complaint addressed to the service center, attaching all documents (receipt, warranty card, inspection reports).

Demand repair or replacement of the equipment within a reasonable time frame.

💬 If Daikin refused your warranty repair without valid grounds — share your experience on Xolvie. Your feedback can help improve service quality and protect consumer rights!

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