If the service center refuses warranty repair:
Request a written explanation for the refusal.
Make sure the refusal is justified:
Warranty does not cover damage caused by improper use or external factors (e.g., power surges without a stabilizer).
If the refusal is unlawful:
Prepare a written complaint addressed to the service center, attaching all documents (receipt, warranty card, inspection reports).
Demand repair or replacement of the equipment within a reasonable time frame.
💬 If Daikin refused your warranty repair without valid grounds — share your experience on Xolvie. Your feedback can help improve service quality and protect consumer rights!
Related Complaints
Daikin NDJ Smart Premix Combi Constantly Fails With J6-01 Error

I purchased a Daikin NDJ Smart Premix combi from Daikin’s own website, and the device has been causing constant problems... for the last 2 years. It will be 3 years in 2 months since we bought it, and for about 2 years we have been experiencing frequent malfunctions. We have to call service at least tw...
Daikin Icon Premix Boiler Not Working Despite Multiple Repairs

On December 9, 2025, I purchased a Daikin Icon Premix boiler through Hepsiburada (Order No: 488 797 120 4, Invoice No: k...ct2025000009349), and it was delivered to my address in Çekmeköy, Istanbul. However, the unit arrived defective. The first service visit managed to get the boiler running temporari...
Daikin Authorized Service Ignored My Expansion Tank Replacement Request

On January 28, 2026, I called Daikin customer service and created a service request for my D2CND024 model boiler. During... the call, I clearly explained that the filling valve had already been replaced by an unauthorized service about 2–3 months earlier, but the pressure problem with the boiler was st...
Daikin MC30Y Air Purifier Bad Odor - Not Cleaning Air

I purchased a Daikin MC30Y air purifier in August 2025 for 9,490₺ to use especially in our bedroom at night, as both my ...spouse and I have asthma. Unfortunately, the device started to emit a bad odor about two months after purchase and obviously does not clean the air as expected. For the last three ...
Daikin MC55W Requires Costly Filter Despite 10-Year Guarantee Claim

In October 2024, I purchased a Daikin MC55W air purifier after being told that it required no filter replacement for 10 ...years, and I trusted this promise when paying approximately $207 USD for the product. I used the device only in my bedroom in Serdivan, Sakarya, in a normal household environment w...
Daikin AC Installation Error Caused Ongoing Refrigerant Leak Since 2022
The initial installation of my Daikin air conditioner was completed in 2022 at my address in Datça, Muğla. During the fi...rst installation, the mandatory vacuuming procedure was not performed, which caused a refrigerant leak and prevented the unit from operating efficiently from the very beginning, an...
New Daikin Heat Pump Stopped Heating After Two Days

The Daikin heat pump we purchased brand new only provided heating for two days after installation and has not been worki...ng or heating at all since November 21, 2025. We have been left in difficult conditions during cold weather and have barely been able to use the product properly. We purchased the ...

Daikin Altherma Heat Pump Installation Issues

Since April 2025, I have been enduring a real struggle to have the installation of the Daikin Altherma R-32 heat pump co...mpleted, for exactly 6 months. I have called customer service and two different technical services in my area at least 25-30 times. Once, a technician came but left without even br...


Daikin’s Unjust Blame for Damaged Air Conditioner

I purchased an 18,000 BTU air conditioner from Daikin on April 26, 2022. To ensure the product remained under warranty, ...I had all installation and uninstallation processes carried out by authorized Daikin service centers as directed. On November 27, 2024, the authorized service team sent by Daikin p...
Daikin SENSIRA AC - Unexplained Fin Damage & Refused Part Replacement
Dear Sir/Madam, We have been using the DAIKIN SENSIRA 12000 BTU/H – FTXF35E INVERTER AIR CONDITIONER R32 model in our ho...me, and we have recently noticed deformations on the aluminum heat exchanger (fins) located just behind the protective panel of the indoor unit, without any external intervention. ...


Daikin Keeps Charging Me for Gas in My FTXN35LV1B9 AC Unit
On 15.07.2014, I bought the Daikin FTXN35LV1B9 model air conditioner thinking it was the best in the market, paying more... than the products sold by other companies according to the conditions of that day. My only thought was that I would not have any problems because I bought the product of the best ...
Inadequate Daikin Heat Pump Service Support In Istanbul, Turkey
Dear Daikin Team, Approximately 1.5 years ago, I purchased your Daikin EBVH16S23D6V Integrated Indoor Unit with Boiler (...230-liter Stainless Steel Boiler) heat pump. At the time of installation, due to the unavailability of an authorized service provider in Istanbul, the installation was carried out ...
Daikin Is Forcing Me to Pay for Combi With af and cl Errors Under Warranty

It hasn't been a month or so, I called the Daikin authorized service. The combi we had installed about 1.5 years ago sto...pped working with af and cl errors. The service came and couldn't detect any faults. They asked me for a ₺900 service fee for a product with a warranty because they couldn't detect...

Urgent Complaint Regarding Daikin Products and Service
The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the produc...ts being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja...
Daikin D2CNL024A1AATR Keeps Giving 1167 Error and the Company Won't Stand Behind It

We have been using the Daikin D2CNL024A1AATR model for about two years, but for the past year, it has been constantly gi...ving different errors like 1167. The service team has visited our home three times, yet all they did was tell us that maintenance would cost ₺3800. We never received a proper respo...

Daikin Left Me Without Heating or Hot Water for a Week During Winter
On Friday, December 20, our boiler malfunctioned, tripping the circuit breaker and emitting a burning smell, leaving it ...unusable. We reported the issue to Daikin’s authorized service the next morning, and the team finally arrived late that evening, diagnosing the problem as a burned-out fan, which w...
Daikin Ignored My Service Request for the Air Conditioner I Bought on November 21
The service for the Daikin air conditioner we purchased on November 21, aiming for the best, is non-existent. When I fir...st called customer service and they told me that the service had given me an appointment, I was shocked. I think there’s a scoring system, and to avoid falling behind, they falsely...
Daikin Ignored My Warranty Claim for RZASG125M7V1B Unit's U4 Error for Over a Year
We bought a Daikin RZASG125M7V1B unit, and it showed a U4 error code. On July 6, 2023, we reached out to the service tea...m, and they let us know that the broken part would be swapped out under warranty and that the needed steps were set in motion. I've followed up several times, but I still haven't h...

Daikin Boiler Left Unusable Due to Warranty Issues and €1000 Extra Installation

I’ve been struggling with this issue for weeks and deeply regret purchasing a Daikin boiler. While renovating our kitche...n, we decided to replace our old boiler and bought the NDJ Smart Premix 24 KW (D2CND024). Since there were no discounts at local dealers during the summer, we purchased it online. ...
My Daikin Sensira 18,000 BTU Air Conditioner Failed and I Got No Support

Last year, in 2023, I purchased a Daikin Sensira 18,000 BTU air conditioner, under the impression that Daikin was the to...p choice. Unfortunately, I haven't been able to utilize the air conditioner since last year. Now, in the summertime, I attempted to activate it, only to encounter a series of error...

New Daikin Air Conditioner Turned Out Defectıve

I bought the product. During the installation, the service said the product was faulty and created a form and sent it to... the center. There has been no change for 20 days. The brand does not stand behind the product. I definitely do not recommend it. Although I have called the service many times abou...
Daikin RZASG125M7V1B U4 Error Code Unresolved Despite Multiple Attempts
On July 6, 2023, we contacted the service for our purchased Daikin RZASG125M7V1B product due to a U4 error code malfunct...ion. The service stated that the part would be replaced under warranty and that the entries were made. However, despite contacting them multiple times, no response has been receive...

Daikin Air Conditioner Installation Delay - Request for Timely Service
I purchased a Daikin air conditioner through an e-commerce site and immediately requested installation after it arrived.... However, Daikin's service team scheduled the installation for three weeks later. Now, two weeks have passed, and we are still waiting. Summer is almost over, and it seems Daikin i...
Daikin Kaira Air Conditioner - Outdoor Unit Replacement Delay and Lack of Customer Support
On July 17, 2024, we received the Daikin Kaira air conditioner, which we purchased with the assurance of Daikin, in the ...form of 2 outdoor units. However, we encountered an error and were unable to find anyone to resolve it. After making dozens of complaints from various places on this platform, we w...

Daikin Air Conditioner Service Delayed for Over a Week
On July 8, 2024, at approximately 3:00 PM, I reached out to schedule maintenance for my Daikin air conditioner. Even tho...ugh I'm paying for the service, it's been quite frustrating that no service technician has shown up since July 16, 2024. And to make matters worse, every time I call the call cente...

