On July 6, 2023, we contacted the service for our purchased Daikin RZASG125M7V1B product due to a U4 error code malfunction. The service stated that the part would be replaced under warranty and that the entries were made. However, despite contacting them multiple times, no response has been received. As of August 11, 2024, we are still waiting for a resolution and repair. Two summers and one winter have passed, and we are still waiting. I don't understand who will solve this problem. Is the lack of a solution due to Turkey or Japan? We are now writing our problem here or will tell the Japanese.
Hello, there has been no resolution to any response, causing victimization. Are you just deceiving people with automatic messages?
We bought a Daikin RZASG125M7V1B unit, and it showed a U4 error code. On July 6, 2023, we reached out to the service team, and they let us know that the broken part would be swapped out under warranty and that the needed steps were set in motion. I've followed up several times, but I still haven't h...
On June 21, 2024, my Beko ecological air conditioner malfunctioned, so I created a service request with customer service. They responded with a message stating, "Dear customer, your authorized service appointment is scheduled for Wednesday, July 24, 2024, from 09:00 to 11:00." I currently live in Di...
I purchased the Karcher FC 7 machine in 2023, and after two years, the water receptacle part developed a problem. I took the machine to the Ümraniye Karcher Service in August 2024, where they informed me that the receptacle part needed replacement and would be ordered from Germany. Despite assurance...
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The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the products being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja...
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