We have been using the Daikin D2CNL024A1AATR model for about two years, but for the past year, it has been constantly giving different errors like 1167. The service team has visited our home three times, yet all they did was tell us that maintenance would cost ₺3800. We never received a proper response. Many people around us use the same or different Daikin models, and after asking everyone, none of them have experienced this issue. When I asked the service technician why it was happening only to us, he explained that since this model has an aluminum heat exchanger, the melted parts from combustion clog the device more easily and that if we had purchased a different Daikin model, we would not have this problem. This raises an important question: why was such a product even manufactured? Doesn't this create unnecessary trouble for customers? Shouldn’t the company take responsibility for this? Unfortunately, we have lost trust in a brand we once relied on, as they refuse to stand behind their product. Do not buy it.
The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the products being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja...
It hasn't been a month or so, I called the Daikin authorized service. The combi we had installed about 1.5 years ago stopped working with af and cl errors. The service came and couldn't detect any faults. They asked me for a ₺900 service fee for a product with a warranty because they couldn't detect...
My Daikin Condence D2CSC024 model combi boiler has been showing a pressure drop error for about 15 days, and I have been unable to use it during this time. I live in Istanbul/Kadıköy and my grievance continues. To resolve the issue, I created a service request both by phone and online, with my custo...
I contacted Daikin Soma service after my air conditioner started running only for short periods before shutting down. The unit displayed a U0 error code, which the manual explains as a refrigerant issue (gas problem). To save time, I informed the service team in advance so they could come prepared. ...
We purchased a Daikin boiler in 2020, and two months after installation, it stopped providing hot water to the taps and shower. Since 2020, the service team has come seven times for the same issue, yet no solution has been provided. Each time, they suggested that the problem was on our end. On one o...
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