5
Resolved

Daikin Airfel Gas Boiler 11-67 Error

Daikin Airfel Gas Boiler 11-67 Error
Daikin Airfel Gas Boiler 11-67 Error
Daikin Airfel Gas Boiler 11-67 Error
Daikin Airfel Gas Boiler 11-67 Error
+1
March 17, 2024 12:47 PM247

Even though my product is still under warranty, I've had no luck getting in touch with them after multiple attempts. Getting in touch with customer service was quite a struggle, and the level of attention from the service personnel left much to be desired. Even though the service team said they fixed the problem when they came, you can see from the photos that there's still a problem with code '11-67' that's been there since the day it was installed. This situation is really annoying. I strongly recommend that Daikin and Airfel brands exercise greater caution in this matter. I've had a really tough time dealing with these problems throughout the winter season, and when I attempted to express my frustration, I was informed that their websites don't have a system for handling complaints. As a customer, I was really hoping for better service and I really hope they fix this situation.

1 Support
March 19, 2024 8:20 AM (1 day after complaint)

Dear Valued Customer, First of all, thank you for choosing our company. Your application has been received by the relevant departments, and a necessary response will be provided as soon as possible. We present this information for your attention and wish you days filled with health and happiness. Correct Air Specialist

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