We bought a Daikin RZASG125M7V1B unit, and it showed a U4 error code. On July 6, 2023, we reached out to the service team, and they let us know that the broken part would be swapped out under warranty and that the needed steps were set in motion. I've followed up several times, but I still haven't heard back or gotten any solutions. I'm still waiting for a response and repair as of August 11, 2024. It's been two summers and a winter, and still, nothing's been sorted out. I'm not sure who's going to take care of fixing this problem. Is the hold-up because of what's happening in Turkey or Japan? I have no choice but to share my concerns here or contact Daikin Japan directly.
On July 6, 2023, we contacted the service for our purchased Daikin RZASG125M7V1B product due to a U4 error code malfunction. The service stated that the part would be replaced under warranty and that the entries were made. However, despite contacting them multiple times, no response has been receive...
When the heat pump in our Daikin boiler failed, we contacted their service department and were told that the expansion tank needed to be replaced. We expressed our concerns about the cold weather, as well as the presence of sick elderly family members and young children, and asked that the service t...
I've been trying to get help from the service center since October 26, 2022. I made six requests already, but still haven't heard back, my warranty is almost up, and if I don't do something soon, I might have to take legal action. the thingy has a three-year warranty in Turkey, which is still active...
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