On July 8, 2024, at approximately 3:00 PM, I reached out to schedule maintenance for my Daikin air conditioner. Even though I'm paying for the service, it's been quite frustrating that no service technician has shown up since July 16, 2024. And to make matters worse, every time I call the call center, they fail to provide a solution. I have been repeatedly told that the service team will reach out to me, but it has been 8 days and I still haven't heard anything from them. I'm frustrated that I'm not getting the service I paid for.
I bought a Daikin air conditioner. After the technical service came and installed it, they said the product didn't work. They told me that someone from Daikin would call me and then left. However, no one has called yet. When I called the Daikin Call Center, they said they would talk to the technical...
The Samsung AC service technician arrived on July 22, 2023, to install my new air conditioner. However, to my surprise, it is not cooling at all. How could this be? According to the service, they can only arrive on August 2, 2023. But what about the agony I'm experiencing in this scorching heat? Is ...
I purchased a Daikin air conditioner through an e-commerce site and immediately requested installation after it arrived. However, Daikin's service team scheduled the installation for three weeks later. Now, two weeks have passed, and we are still waiting. Summer is almost over, and it seems Daikin i...
I received a scheduled day and time slot from the service for air conditioner installation (06/05/2023, between 3:00 PM - 5:00 PM). Stuck at home in 40-degree heat, waiting for the service to arrive, I couldn't leave. I called customer service twice, they promised to assist but never got back to me....
On July 2, 2024, my actively used Arçelik air conditioner malfunctioned. Since my air conditioner is under warranty, I called Arçelik's headquarters to request an appointment. They directed Arçelik service to Raif Paşa Neighborhood in İskenderun, but no one from the service has called me until July ...
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