4
Resolved

Daikin Air Conditioner Service Delayed for Over a Week

Daikin Air Conditioner Service Delayed for Over a Week
Daikin Air Conditioner Service Delayed for Over a Week
Taha
Taha
Daikin
July 16, 2024 9:19 AM68
Taha's Thank You Message
Hello, I have been receiving the same message for 8 days. The speed of your action and your proposed solution are truly commendable. As a result, the solution? Of course, there is still no solution.

On July 8, 2024, at approximately 3:00 PM, I reached out to schedule maintenance for my Daikin air conditioner. Even though I'm paying for the service, it's been quite frustrating that no service technician has shown up since July 16, 2024. And to make matters worse, every time I call the call center, they fail to provide a solution. I have been repeatedly told that the service team will reach out to me, but it has been 8 days and I still haven't heard anything from them. I'm frustrated that I'm not getting the service I paid for.

July 16, 2024 1:34 PM (4 hours after complaint)

Dear Valued Customer, First of all, thank you for choosing our company. Your application has been received by our relevant departments and the necessary response will be provided as soon as possible. We present this information to you and wish you days filled with health and happiness. Correct Air Specialist

Taha
Taha
July 16, 2024 1:55 PM

Hello, I have been receiving the same message for 8 days. The speed of your action and your proposed solution are truly commendable. As a result, the solution? Of course, there is still no solution.

Taha
Taha
July 27, 2024 1:23 PM

Thank you :)

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