All Complaints

I used Google Authenticator linked to my Gmail address mahmudh***@gmail.com for two-factor authentication on several important platforms, including Binance, Bybit, and Bitget. Over the last two weeks, I lost access to my Google Authenticator account, and as a result I can no longer generate verifica...

On 12.01.2023, I opened my gold account numbered 9068225 by calling Garanti Bank customer service. Since that day, I have bought and sold gold and silver many times through the mobile app. Before and after opening the account, I specifically asked customer service several times whether I could physi...

I purchased a 12-month GeForce Now Ultimate plan on my Windows PC on 28.11.2025, but from the first day I have not received the promised features. Although the Ultimate plan is advertised as offering high performance, I constantly experience FPS drops from 240 FPS, stuttering, and serious connection...

On 11.05.2024, I purchased a Kraft Rambla stroller from Civil store. I was specifically told that it was long-lasting, that we could use it for many years, and that the product had a 2-year warranty. However, the stroller has now been sent to service a total of four times, and each time it remained ...

Today, I discovered that accounts were created in my name on Ipsos i-Say and Toluna without my knowledge or consent. These accounts were opened using my first and last name, phone number, and email address. I have never had any prior membership, participation, or explicit consent with either of thes...

On November 20, 2025, as part of the Yandex Navigate campaign, I set Yandex as my default search engine and saw an on-screen message confirming that my participation was approved and that $2 would be added to my Istanbulkart within one week. However, even though the stated period has passed, no bala...

I use a Samsung Galaxy A13 phone, and for the past 4–5 months I have been experiencing a serious compatibility issue when trying to download apps. Whenever I try to install many applications, I receive the warning “this app is not compatible with your device.” I especially want to download the WeCha...

I made two separate purchases through the Haydargame platform, and the payments were processed via the PayTR marketplace payment infrastructure. I requested refunds for both transactions on 11/11/2025, but nearly 20 days have passed and neither refund has been processed. The first transaction, order...

I am submitting a formal complaint regarding the mishandling of my return and the disappearance of multiple items I handed over to your warehouse. Customer support and senior specialists have repeatedly failed to investigate or resolve this matter. I returned 16 items in total according to your poli...

I have been experiencing serious power and filter problems with my Dyson V11 cordless vacuum cleaner since 10 October 2025. The device shuts down by itself while in use and its performance has significantly decreased, preventing me from cleaning my home properly. Because of this, I sent my Dyson V11...

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I am writing to file a complaint regarding a fraudulent transaction carried out through IZYICO/SAMSUNG.COM using my virtual Garanti BBVA Bonus card. On 17 November 2025 at 16:04, I attempted to make a ₺499 purchase from ŞOK with my virtual card. During this process, I became a victim of a social eng...

I recently discovered an unauthorized charge from Tracelo on my bank card, in the amount of €39. I had never used Tracelo’s services before and did not knowingly subscribe to anything. When I saw this transaction, I even had to search online to understand what Tracello is, because I have never used ...

I recently subscribed to Finda Net’s “find lost device” service and since then money has been deducted from my Capitec Bank account incorrectly. On 29 November 2025 at 09:36, an amount of R31 was deducted. Then on 30 November 2025 at 10:37, an amount of R750 was deducted from my account, even though...

On 19 November at 23:05, I deposited ₺2,000 into my Betmatik account with the username “Dmrk***” via bank transfer from my Yapı Kredi account. The money was debited from my bank account, but it has still not been credited to my Betmatik balance, and I have the bank receipt confirming the transfer. I...

I had previously tried to purchase a flight ticket using my card through Edeams PR. This morning at 08:57, I received an SMS from my bank stating that a $12 charge attempt had been made on my card. Even though my card is disabled for online transactions, the fact that such an attempt was made both s...

On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...

On Friday, November 28, I attempted to order a taxi through the Yandex Go app and entered my card information. The fare was clearly shown as $3, and since no driver was found, I canceled the request. However, even though I never took the ride, the amount was still charged to my account. When I conta...

I am writing to report an unresolved issue with a deposit I made to my Parimatch account through the deposit section. On 17 November, I deposited ₹2500 using PhonePe. The amount was deducted from my PhonePe account, but it has still not been credited to my Parimatch balance, and I have been waiting ...

I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended, the cancellation did not go through, and I just noticed on my new statement that about 12 dollars was charged to my credit card on November 19. I did not use the service at all o...

I am writing to report a problem with my old TikTok account, to which I have not been able to log in for approximately three years. I am currently trying to access TikTok from Colombia, but I have completely lost access to the email address and phone number that were originally linked to this accoun...

I am writing regarding unauthorized charges deducted from my Revolut account on 26 November 2025 for an online purchase with the merchant “CVwizard” (reference: 5gpmg993). The transaction was cancelled, yet two separate amounts were still taken from my account: €14.99 and €0.99. After noticing these...

The package for my Shein order placed on November 17, 2025—tracking number PALTR0003294348YQ—was handed over to Cargox, yet it never reached me. Just one day earlier, I received a notification from Cargox confirming that Shein had accepted my shipment. However, yesterday the Shein app showed a messa...

I’ve been dealing with a serious issue involving a teammate I know from Garena Free Fire. For about 1–2 months, this player has repeatedly used offensive, insulting, and family-related slurs during matches, completely ruining the game environment. His constant verbal harassment toward me and other p...