On Saturday, August 8, at around 10:30 AM, I purchased a 150 ml Dior Sauvage Elixir fragrance at Ankara Esenboğa Airport.... The purchase was processed using my passport information. As soon as I got home and tried the fragrance, I noticed that the scent was extremely weak and completely disappeared sh
In January 2026, I purchased a pair of men's sneakers with a gray patterned upper and white soles from a Dior store in M...iami. Approximately 5–6 months after purchasing them, the rubber section and sole of the right shoe began to turn severely yellow. The left shoe has not developed any such issue. T
On July 22, 2026, I purchased a ring worth $404 from the Dior store in Bodrum Yalıkavak. However, the same amount was ch...arged to my account twice on the same day. I noticed the issue that night and reported it to a customer representative, who told me that the matter would be forwarded to the accoun
I purchased your Dior Addict Lip Glow Oil Pink 001 from your İstinye store less than a month ago. While carrying the pro...duct in my bag, I noticed that it was leaking from the cap, causing the product to spill onto my bag and the other items inside it. I was genuinely upset not only because my bag wa
I wanted to return a product I purchased from Christian Dior, but I cannot find anyone to assist me. This is unacceptabl...e for a brand like Dior and has left me extremely disappointed. Their website does not provide any section to create a return request, and despite reaching out through the "Contact
In November, I made a purchase at the Boyner Mall of Istanbul Dior counter after being repeatedly told by the sales repr...esentative that a significant price increase was coming within a few days. To avoid being affected by the hike, I completed my purchase. The representative also promised to provide
I recently purchased a Christian Dior product expecting the holiday gift set and testers widely promoted on social media.... Unfortunately, none of the advertised Dior holiday ornaments or testers were included with my order. I specifically chose this item for the gift box, but even the packaging was n
I placed an order with Dior expecting the holiday-themed gift packaging, tester gifts, and the holiday ornament that I s...aw being promoted on social media. However, none of these items were included in my package. To make things worse, even the gift wrap wasn’t the special holiday design advertised—i
On November 28, 2024, I purchased a 100ml Dior Sauvage EDP and a 100ml Dior Sauvage Elixir. I’ve been using this perfume... for 8 years, but the bottles I just bought have no scent at all. Previously, just two sprays would fill the room with fragrance, but with these new bottles, there’s nothing. I’ve
I placed an order on the Christian Dior website on November 27, 2024, and it still hasn’t been shipped. I purchased this... item as a gift for my partner’s birthday, which is now only six days away. Despite emailing their customer service multiple times, I’ve received no response, and there is no avail
I purchased the Dior Show Iconic Overcurl Mascara 090, and it’s the driest, most ineffective mascara I’ve ever used. For... a product at this price point, I expected much better quality. Either the storage conditions, the authorized retailer, or the product itself has a serious issue. The formula barel
I purchased a 200ml bottle of Dior Sauvage, expecting the same quality as the 100ml version I previously used, but this ...one has no scent and doesn’t last at all! It fades almost instantly, making it feel like I sprayed nothing at all. I sent it to the company for inspection, and they responded by s
I purchased the Dior Backstage Glow Face Palette last summer, and although some time has passed, I am extremely disappoi...nted with its build quality. Despite handling it carefully, a small plastic piece broke off on its own, and now the lid won’t fully close. This is unacceptable for a high-end prod
I purchased the Dior Backstage Glow Face Palette last summer, and although some time has passed, I am extremely disappoi...nted with its build quality. Despite handling it carefully, a small plastic piece broke off on its own, and now the lid won’t fully close. This is unacceptable for a high-end prod
