On January 19, 2026, I took my Chery Tiggo 7 Pro to the authorized service center, Omoda | Jaecoo Plaza Tanoto Ankara, due to a malfunction in the front camera. I was informed that the front camera was defective and needed to be replaced. However, despite the time that has passed since then, the re...
I own a Chery Tiggo 8 Pro that I purchased in China and currently use in Ghana. Over the past six months, I have been experiencing a recurring issue with the infotainment and camera system that is affecting both my driving comfort and safety. During normal use, the infotainment system sometimes shu...
I am the owner of a 2022 Tiggo 7 Pro purchased in Manama, Bahrain, and I would like to formally report an unresolved malfunction in the Auto Hold system, which has been ongoing for approximately two years despite repeated visits to the local dealer and direct attempts to contact Chery. The Auto Hold...
On July 30, 2025, I purchased a brand-new Chery Tiggo 8 Pro Max from the Chery G***** dealership in Istanbul. After purchasing the vehicle, I refilled the windshield washer fluid three times. On the third refill, while simply lifting the cap to add washer fluid, the plastic windshield washer reservo...
"My Chery Omoda 5 Pro was involved in an accident on 29.12.2025 and was taken to the authorized service center of Adnan Automotive in Trabzon. Despite a long time having passed, no clear start has been made regarding the repair of my vehicle, and uncertainty about the parts order and repair process still persists. So far I have spoken with the dealer in Trabzon about ten times and have had numerous phone calls with Chery Turkey, yet I have not been given a definite date, concrete progress, or explanation. I have not received clear and reassuring information especially about the parts supply process. I am told that the parts have been on order for about 38 days, but no definitive information is provided about when the repair will start or when the car will be delivered. I have been unable to use my car for a long time and am suffering as a result. I demand that the repair process for my vehicle be clarified urgently, that the expected parts be obtained quickly, and that the repair be completed as soon as possible with the delivery date clearly communicated to me. I also request the necessary support to compensate for the hardship caused by this lengthy process. Because of this uncertainty and delays in the current parts supply process, I want to emphasize that prospective buyers of Chery vehicles should consider the risk of not seeing their cars for an extended period in the event of an accident."
After being involved in an accident in Trabzon, I had my 2024 Chery Omoda 5 Pro towed to the Trabzon A** Y***** Chery authorized dealership** on December 29, 2025. My vehicle has now been sitting at the service center for 27 days, with no repairs carried out, and the required parts still have not be...
I am experiencing a wireless CarPlay issue in my Chery Tiggo 7 Pro Avangarde when using my iPhone 17 Pro Max. I purchased the phone about one month ago, and since then, wireless CarPlay has not connected at all—only wired CarPlay works properly. In the same vehicle, older iPhone models connect wirel...
In April 2024, I purchased my Chery Tiggo 7 Avangarde package brand new from the Istanbul Ace Auto dealership. Since the day I bought the vehicle, the CarPlay connection has not worked properly. At first, CarPlay would connect only once every three drives, and most of the time it would not connect u...
My 2023 Chery Tiggo 8 Pro Excellent has paint blistering caused by rust on the tailgate, right exterior mirror, left exterior mirror, and left side mirror housing. When I noticed the issue during the summer, I contacted the service manager at Düzce Kervan Chery dealership and sent photos. Because I ...
In July 2024, I purchased a brand-new Chery Tiggo 8 from the Chery Atmo dealership in Ümraniye, Istanbul. On January 22, 2025, at around 2:35 PM, while driving on the highway, I suddenly heard an extremely loud “boom.” Immediately afterward, we heard noises coming from the roof and realized that the...
I purchased a 2023 Chery Tiggo 8 Pro as a second-hand vehicle on November 27, 2025. From the very first day I bought the car, I began experiencing deformation on the heater vent grille, wear and defects on the chrome trim around the gear shifter, and noise coming from the sunroof. Even though I rais...
The camera system in my Chery Tiggo 8 Pro has been malfunctioning and not working for about two weeks. Even though the vehicle is still under warranty, the Chery Görkem service center in Avcılar, Istanbul refused to take responsibility for the issue. When I brought the vehicle in, they claimed ther...
I purchased my November 2025 model Chery Tiggo 7 Pro Max brand new from the Sakarya Ernaz dealership. Even though the vehicle has only 3,000 km (about 1,864 miles) on it, the left rear taillight has already failed. I took the vehicle to the authorized Sakarya Ernaz Service Center where I purchased i...
I am experiencing serious hardship due to an ECP malfunction in my Chery Tiggo 8 Pro. I purchased the vehicle second-hand at 40,000 km (about 24,850 miles). Shortly afterward, the vehicle displayed an ECP error and left us stranded on the road twice — including once while I was traveling with my fam...
I purchased my Chery Tiggo 7 second-hand in Kocaeli about a week ago. When I start the vehicle in cold weather, I notice a noise coming from the right front dashboard area that lasts for about 30 seconds. This sound only occurs when the weather is cold and during the initial startup. I have not yet...
The sunroof glass of my Chery Tiggo 8 Pro Max suddenly cracked and shattered on its own yesterday while I was driving normally. There were no vehicles around me and no external impact or outside factor involved. The incident occurred completely independently of any external cause. After the inciden...
For the past three days, my Chery Tiggo 7 Pro has been displaying a “PLG communication lost” error, and because of this error, I am unable to open the trunk. Even though the vehicle is still under warranty and all periodic maintenance has been performed at authorized service centers, encountering su...
Since the date of purchase, I have experienced multiple serious issues with my Chery Tiggo 8 Pro, all of which are manufacturing-related defects. As a result of these problems, I have suffered both financial and personal hardship. First, my vehicle developed an air conditioning malfunction; instead...
I am filing this complaint due to a serious software-related issue with my Chery Tiggo 8. While driving, the vehicle suddenly shifts into neutral (N) on its own, completely cuts off throttle response, and comes to an abrupt stop in the middle of the road. This creates an extremely dangerous situatio...
On 31.12.2025, I left my Chery Omoda 5 vehicle at Bursa Gönye Otomotiv Yalova Yolu service for repair. When I delivered the vehicle, I was informed that there was an inventory count in the spare parts warehouse, that this process would last until the 5th, and taking all this into account, my vehicle...
I purchased a Chery Tiggo 7 Pro from İstanbul Aceavto bayii, and since the first day I bought the vehicle, I have been experiencing a loosening problem in the leather upholstery of the seats. The loosening that initially started in the driver’s seat appeared shortly after I started using the car, an...
I purchased a Chery Tiggo 7 Pro Excellent 2024 from Istanbul Ace Avto dealer in July 2024 and I have been experiencing several software-related problems from the very first day. Despite one software update at the authorized service, these issues still continue and seriously affect my satisfaction an...
I took my Chery Tiggo 8 Pro 1.6 TDGI vehicle to Chery Van Berk authorized service in Van today for its 10,000 km maintenance. At the service, I was told that the engine of my vehicle was out of warranty and that my warranty right was terminated on the grounds that I exceeded the maintenance period b...
I am the owner of a 2023 model Chery Tiggo 8 Pro Excellent with license plate 34 GRS 0** and chassis number LVTDB21B8PD170471. I am reporting a serious engine failure and the incorrect and incomplete guidance I received from Chery authorized services Atmo and Tan Oto, which caused my vehicle to be c...
