Track718 Shows Delivered but Package Not Received

I ordered two pairs of Hoka shoes, the Clifton 9 and Clifton 10, from The Athlete’s Foot online store on 17 February under order number 2077. According to the tracking information, the parcel is marked as delivered, but I have not received it. I tried to contact The Athlete’s Foot via the email address provided, but the email is not working, so I have been unable to reach anyone to resolve this issue. At the moment, I am left without the products I paid for and with no effective customer support channel. I request a full refund for this order, as the parcel has been marked as delivered despite not being received, and I have not been able to get any assistance through the available contact details.