Cerebrum IQ charged my account without authorization, how can I get a refund?

If Cerebrum IQ charged your account without your permission, log in and review your subscription information under 'Account Settings.'

Check for any unexpected charges or ongoing subscriptions, and if required, disable auto-renewal to avoid future payments.

Next, email Cerebrum IQ's customer support team at [email protected] or use their support site.

Include your account email, transaction details, and a comprehensive explanation of the problem. According to their refund policy, you may be eligible for a return for unlawful charges, particularly in the event of billing problems.

If the problem persists, challenge the charge with your bank or credit card issuer. Submit all pertinent paperwork, including correspondence with Cerebrum IQ and verification of the unlawful charge.

Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.