Cerebrum IQ charged my account without authorization, how can I get a refund?

On January 7, 2026, at 7:10:26 PM, a charge of approximately $45 was made to my Akbank credit card ending in 6609 by MyIQ.com (Cerebrum IQ / WRLD) without my knowledge or consent. I was directed to this platform to receive my IQ test results. The site created the impression that I was paying only a...

Approximately three months ago, out of curiosity, I was redirected through Facebook to a website called cerebrumiq.com, where I took an IQ test for about €1. I paid €1 on the site in order to receive my results. Beyond that payment, I did not approve or request any subscription, membership, recurrin...

Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...

Cerebrum IQ has taken $30 from my account for the second time, and I did not knowingly sign up for anything. I would like my money refunded. Their advertising was misleading and dishonest, and I have not received any satisfactory results. I request that urgent action be taken. Thank you.

Cerebrum IQ, please I need a refund. The subscription I opted for cost only ₦1,745, which is the lowest package, but after a few weeks I was wrongly charged ₦45,434.84 Nigerian Naira, which I never subscribed to. Please I am requesting a refund of my money to the account details below: 2033787741, E...

In March, I was supposed to make a one-time payment of ₺1,000 for the Cerebrum IQ online test service. However, instead of this amount, a total of ₺16,000 was charged to my credit card. The payment was made from my account registered with the email address b*********@gmail.com. I request a refund of...

On the Cerebrum IQ website, I made a one-time payment just to see my test results. However, without my approval, recurring charges started being withdrawn from my card. At first, ₺975 was charged, and afterward, amounts of ₺961 were repeatedly taken as “debt.” I was never informed of any membership ...

Please delete my Cerebrum IQ account as I do not use the portal, yet the account is being charged. I never agreed to these charges, and they are creating unnecessary stress for me. I do not like the portal, and the account is being charged with large amounts of money. It feels unfair to keep paying ...

Cerebrum IQ charged me without my authorization or notification. I paid one-time to see my results, they subscribe me without my knowledge, they charge me a week later without any notification, authorization or anything. Customer support says to review the issue with the billing support team who's a...

Cerebrum IQ! Could you please tell me why you are constantly taking money? I never signed up for any recurring payments, and I don’t understand why these charges keep happening. This situation is very frustrating, and I feel like I am being charged unfairly. Please return my money!

On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...

On August 15, 2025, at 11:51 AM, an unauthorized charge request of ₺728 was made on my account through Cerebrumtest.com without my knowledge or approval. When I spoke with my bank, I was informed that there had been repeated attempts to withdraw large amounts of money from my account. These transact...

Cerebrum IQ charged me without my authorization or notification. You pay one-time for your results, they subscribe you without your knowledge, they charge you a week later without any notification, authorization or anything. They do not issue refunds.

I did not subscribe to Cerebrum IQ, so please cancel my subscription. I can’t log in to the website, and I don’t know how to do it. I have already been charged twice, and I don’t want to receive any more charges. Please help me with this issue—I no longer want the service. It’s too much money for so...

On July 22, 2025, at 9:15 PM, I made a purchase worth approximately ₺460 on the Cerebrum IQ website using my Papara bank card. The transaction was a mistake, and I realized it immediately after completing the payment. I didn’t use the product or service at all—not even once. Right after the purchas...

I made two consecutive payments of €0.50 each with my credit card through the Cerebrum website to take an IQ test. Both transactions were processed on the same day, back to back. However, I never received any confirmation email, nor did I get access to any test results. This was my first time using...

Hello, I was charged $15 for a two-week subscription that I did not authorize. I only intended to pay $1 for the IQ test, and at no point did I agree to a recurring or upgraded subscription. Please cancel my subscription immediately and issue a full refund of the unauthorized $15. This charge was...

Return all the money you have taken from my debit card—I never requested a subscription to Cerebrum IQ under any circumstances. I believe these charges were made without my consent. I am giving you 48 business hours to issue a full refund. If I do not receive my money back within this timeframe, I w...

I have been repeatedly charged $14.99 by Cerebrum IQ (CEREBRUMIQ.COM/US +14153) despite never knowingly subscribing to their service. I attempted to cancel by changing my virtual credit card, but the charges have continued, which suggests they are using a merchant token or similar method to bypass c...

I canceled my Cerebrum IQ subscription, and the cancellation was confirmed. Despite this, the app keeps charging me a monthly fee without my consent. I’ve been billed regularly every month, even though I no longer use the service and have followed all the necessary steps to terminate the subscriptio...

I was charged on my card without authorization by Cerebrum IQ, and I want a refund and cancellation of the subscription. I only authorized the free trial through PayPal. My email is santoyonora******@gmail.com. The charge was made on June 14. Please return the money. Thank you, I look forward to you...

I have had money that I did not consent to, debited from my account. Please refund asap. My email address is shirleyh***@hotmail.com. I look forward to hearing from you and you crediting my account asap. I will report this transaction to my bank.

Cerebrum IQ took out $14.99 when I only put it for the $0.99 test, when it asked if I wanted to sign up for a monthly subscription I said no and yet they did it anyways. I have put my email address in and it says I do not have an account and I can't get ahold of anyone. That stupid AI is all I get, ...

Hi, Hope all is well. My name is Mahad D*** and I got charged $14.99 by Cerebrum IQ this month and I did not subscribe. I would like a refund. May I please contacted at mahad****@gmail.com or at 7802406***? If I am subscribed, may I instructed on how to unscubribe?

I signed up for Cerebrum IQ just to test my IQ level and it cost €0.99. But the app charged me €14.99 twice. I want you to consider my message and get my money back as soon as possible. I wrote to customer support and called the service but I can't get any answer.