I am writing regarding unauthorized automatic payments made to Masteredu AI from my Union Bank of India account, which I... never approved or agreed to. On 19 July, a charge of 599 was taken as an auto payment to Masteredu AI without my consent. A second 599 transaction was deducted on 21 July in the s
On 13 October 2026, ₹599 was deducted from my PhonePe account for a payment to Masterdu AI by mistake. I did not intend ...to make this transaction and noticed it only after the amount was debited. I am requesting that this mistaken transaction of ₹599 to Masterdu AI be cancelled and the full amount re
On 11 October 2026, an amount of ₹599 was debited from my SBI account through the PhonePe application as a payment to “M...asteredu AI”. The PhonePe transaction screen shows the payment as successful, but I have not received the expected service from Masteredu AI. I contacted customer care, and I was i
I recently started a free trial for the Masteredu AI subscription on the Android app on 10 October 2026. I was not clear...ly informed that this free trial would automatically convert into a paid subscription or that any amount would be charged without my explicit confirmation. On 12 October 2026, ₹599
On 3rd October, 569 rupees were deducted from my account as a subscription payment to Masteredu AI via Paytm. I did not ...receive a satisfactory benefit from this subscription and I do not wish to continue with it. Despite this, the amount of 569 rupees has been taken from me, and I could not find a c
On 8 October 2026, an amount of ₹599 was automatically deducted from my Paytm account for a payment to Masteredu AI, eve...n though I did not intend to make this payment and did not knowingly authorize any such AutoPay. The transaction appears in my Paytm history as an automatic payment to Masteredu AI
I was recently charged for a subscription to the Masterdu AI app even though I had no intention of subscribing and did n...ot want this service. On 7–8 October 2026, a payment of 599 ₹ was processed via Google Pay/UPI for Masterdu AI, which I only noticed afterwards and which I did not knowingly approv
I am writing regarding an auto‑pay transaction from my FamPay account to “M...aster Al / Master AI” for ₹599 on 2 October 2026 at around 9:38 PM. I had t
On 4 October, an amount of ₹600 (₹599 as per the digital receipt) was deducted from my Punjab & Sind Bank account throug...h an AutoPay mandate for a service called “OTT MasterAI”. I did not intend to execute this AutoPay transaction and was not aware that such a mandate was active on my account. The p
I am writing regarding an incorrect subscription charge of ₹699 on the Master app and to request a full refund. I had on...ly taken a ₹1 trial on the Master app and it was not clearly informed to me that after the trial period the subscription of ₹699 would be auto-renewed. Because of this lack of clar
On 03/10/2026, an amount of ₹599 was debited from my Airtel Payments Bank account via UPI AutoPay in favour of “MasterEd...u AI”. I am requesting that this payment be reversed and the full amount refunded to my account. Please check this ₹599 transaction in detail, process a full refund to my Airtel Pa
I recently discovered that an automatic subscription payment of 599 was set up for Masterredu AI, with the first charge ...taken on 26 September 2026. I did not intend to continue with this subscription and I do not want any further payments to be taken from my account. I also did not knowingly approve
My Instagram account with the username “bittu_babu5958” was disabled on 22 September 2026 without any clear reason. I on...ly use this account for personal purposes and normal daily sharing, and I did not receive any understandable explanation regarding which rule I allegedly violated. I request that m
I am writing regarding an unauthorized Autopay transaction made by Master AI. Without my permission or explicit approval..., an amount of 299 ₹ was automatically deducted from my account via PhonePe on 27 September 2026. I did not authorize this Autopay or any recurring payment to Master AI, and I was
On 25 September 2026, an amount of 599 rupees was automatically deducted from my Union Bank of India account through Pho...nePe for a transaction to “Master app / Masteredu AI” right after I had paid only 1 rupee for registration in the application. I did not request, approve, or use any paid service o
I recently noticed that an amount of ₹599 was deducted from my account via UPI for a transaction to Masteredu AI on 18 S...eptember 2026 at around 3:39 PM through PhonePe. I am not aware of which exact service or product of Masteredu AI this deduction was for, and I did not receive any clear informatio
I am writing regarding a 599 rupees payment taken by Masteredu AI without my consent. I did not purchase any course or s...ubscription. They are claiming that a ₹1 free trial was started from my side, but I never activated any such trial. The only thing that happened is that my 4‑year‑old son accidenta
I am writing to raise a complaint regarding an unauthorized payment made through Paytm to Masteredu AI from my State Ban...k of India account. On 11 September, an amount of 599 INR was deducted from my SBI account via Paytm as a payment to Masteredu AI. This transaction was not done with my consent, an
I am writing regarding an automatic payment of ₹509 that was deducted from my account through the FarmPay app for Master...edu AI on 11 September 2026, as shown in the attached transaction receipt with ID FMPIB6579012109. I did not knowingly start or approve any such subscription or automatic payment,
I am writing about an automatic payment of ₹599 that was made from my PhonePe account to “Masteredu AI” on 12 September ...2026 without my clear knowledge. This autopay seems to have been activated by mistake and I did not knowingly turn on or approve any such recurring payment. I only noticed the ₹599
Hello support team, An amount has been debited from my account through auto‑pay without my permission for a Masteredu AI... subscription. I did not manually authorize this payment or knowingly enable any recurring auto‑debit for this service. The transaction details are as follows: amount ₹599, date 08
I recently discovered that Masteredu AI took a subscription payment from my account today through an automatic deduction..., even though I did not give any consent for this transaction. On my bank statement, the payment appears under the name “Masteredu AI”. I had registered with Masteredu AI before, b
On 4/9/2026, an amount of ₹599 was debited from my bank/UPI account in the name of Masteredu AI without my clear permiss...ion. I did not knowingly authorize this payment or subscribe to any such paid service. I request that this transaction be urgently reviewed, the full amount of ₹599 be refunded to
I saw an ad on Instagram saying that money can be earned through the Masteredu AI app, so I decided to try it. First I v...oluntarily made a payment of 1 ₹ to Masteredu AI through Paytm. After that, without my clear permission and without my understanding, 299 ₹ started to be deducted automatically fro
masteredu, frequently operating under the names MasterApp or MasterEdu.ai, is a digital edutainment platform primarily serving users in India. The brand is owned and operated by Greenhorn Wellness Private Limited. While the exact founding year is not widely publicized in corporate directories, the mobile application has quickly gained traction by offering localized learning content.
Users looking to reach official customer service can use the following contact details:
masteredu operates in the e-learning and educational technology industry. The brand focuses on delivering accessible, mobile-first education through a subscription-based model.
Based on numerous online reports, user sentiment toward masteredu is largely negative, driven heavily by billing disputes and payment transparency issues. The majority of online feedback highlights severe frustrations with the app's subscription and auto-renewal mechanisms.
If you have experienced issues with masteredu, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
