On August 15, 2025, at 11:51 AM, an unauthorized charge request of ₺728 was made on my account through Cerebrumtest.com without my knowledge or approval. When I spoke with my bank, I was informed that there had been repeated attempts to withdraw large amounts of money from my account. These transactions were not carried out by me and happened entirely without my consent.
After checking reviews about Cerebrumtest.com on Şikayetvar, I saw that other users have also reported similar problems, where unauthorized withdrawal attempts were made from their accounts. I also have screenshots that prove what happened in my case.
I am not requesting a refund, but I do want this issue to be taken seriously. I expect the necessary legal action to be initiated and an urgent explanation and solution from those responsible.
On the Cerebrum IQ website, I made a one-time payment just to see my test results. However, without my approval, recurring charges started being withdrawn from my card. At first, ₺975 was charged, and afterward, amounts of ₺961 were repeatedly taken as “debt.” I was never informed of any membership ...
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
On January 15, Cerebrum IQ withdrew ₺767 from my account twice for a membership I never agreed to! Their website only displayed a ₺38 certification fee, but there was no mention of these additional charges. How can they take money from my account without my explicit consent? To make matters worse, ...
I initially subscribed to Cerebrum IQ for a trial, paying ₺34 (about $0.99). After testing the app, I canceled my subscription. Despite this, my card was repeatedly charged over ₺700 every few days! I contacted their support, and they claimed my account was canceled, yet the unauthorized withdrawal...
I downloaded Cerebrum IQ, and it stated that the usage fee was ₺35. However, without my consent, they charged ₺750 from my account! How is this even possible? This is completely unacceptable, and I demand an immediate refund. I never agreed to such a high charge, and there was no clear warning abou...
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