Cerebrum IQ Keeps Charging Me Even Though I Did Not Sign Up
August 26, 6:48 pm
130
Cerebrum IQ! Could you please tell me why you are constantly taking money? I never signed up for any recurring payments, and I don’t understand why these charges keep happening. This situation is very frustrating, and I feel like I am being charged unfairly. Please return my money!
cerebrum-iq-keeps-charging-me-even-though-i-did-not-sign-up-1.jpg
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
I canceled my Cerebrum IQ subscription, and the cancellation was confirmed. Despite this, the app keeps charging me a monthly fee without my consent. I’ve been billed regularly every month, even though I no longer use the service and have followed all the necessary steps to terminate the subscriptio...
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
Comments