Cerebrum IQ charged me without my authorization or notification. You pay one-time for your results, they subscribe you without your knowledge, they charge you a week later without any notification, authorization or anything. They do not issue refunds.
Cerebrum IQ charged me without my authorization or notification. I paid one-time to see my results, they subscribe me wi...thout my knowledge, they charge me a week later without any notification, authorization or anything. Customer support says to review the issue with the billing support team who's a
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was ch...arged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpo...se. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I... only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio
I am deeply frustrated with Cerebrum IQ for misleading me into what appeared to be a one-time online test. Instead, they... enrolled me in an automatic subscription that charges €19.99 to my card every seven days. Even worse, they openly refuse to refund any of the previous unauthorized charges. This f
