In March, I was supposed to make a one-time payment of ₺1,000 for the Cerebrum IQ online test service. However, instead of this amount, a total of ₺16,000 was charged to my credit card. The payment was made from my account registered with the email address b*********@gmail.com. I request a refund of the overcharged amount.
To resolve this issue, I sent an email to the company’s customer service, but I have not received any response. I am requesting both a refund of the extra charges and the cancellation of my membership. I ask that my problem be resolved as quickly as possible.
On the Cerebrum IQ website, I made a one-time payment just to see my test results. However, without my approval, recurring charges started being withdrawn from my card. At first, ₺975 was charged, and afterward, amounts of ₺961 were repeatedly taken as “debt.” I was never informed of any membership ...
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
I registered and took a test on the My IQ website. However, without my approval, a charge of ₺1,500 was withdrawn from my Akbank account. I only noticed this transaction in my account summary — no notification, receipt, or invoice was ever sent to me. I am not sure if there was any information about...
On January 15, Cerebrum IQ withdrew ₺767 from my account twice for a membership I never agreed to! Their website only displayed a ₺38 certification fee, but there was no mention of these additional charges. How can they take money from my account without my explicit consent? To make matters worse, ...
On October 7, a payment of ₺1,454 was withdrawn from my bank card without my knowledge or consent through my email address y******@gmail.com**, which is registered on the myiq.com website. I initially visited the site to take a short IQ test and entered my card details to pay a small fee of around ...
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