Cerebrum IQ charged me without my authorization or notification. I paid one-time to see my results, they subscribe me without my knowledge, they charge me a week later without any notification, authorization or anything. Customer support says to review the issue with the billing support team who's address is not available on the website.
Cerebrum IQ charged me without my authorization or notification. You pay one-time for your results, they subscribe you without your knowledge, they charge you a week later without any notification, authorization or anything. They do not issue refunds.
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
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