Cerebrum IQ has taken $30 from my account for the second time, and I did not knowingly sign up for anything. I would like my money refunded. Their advertising was misleading and dishonest, and I have not received any satisfactory results. I request that urgent action be taken. Thank you.
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
I signed up for Cerebrum IQ just to test my IQ level and it cost €0.99. But the app charged me €14.99 twice. I want you to consider my message and get my money back as soon as possible. I wrote to customer support and called the service but I can't get any answer.
I made two consecutive payments of €0.50 each with my credit card through the Cerebrum website to take an IQ test. Both transactions were processed on the same day, back to back. However, I never received any confirmation email, nor did I get access to any test results. This was my first time using...
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
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