I canceled my Cerebrum IQ subscription, and the cancellation was confirmed. Despite this, the app keeps charging me a monthly fee without my consent. I’ve been billed regularly every month, even though I no longer use the service and have followed all the necessary steps to terminate the subscription.
This is completely unacceptable and feels like a deliberate trap. I’ve tried everything I can to stop these payments, but there’s no proper support or way to reach out and permanently end the charges. It’s as if they make it intentionally difficult for users to escape once subscribed.
I demand an immediate end to these charges and a full refund for the amounts withdrawn after my cancellation. Authorities should also look into apps like this that keep billing people against their will. This behavior needs to be stopped.
I signed up for what was advertised as a one-time IQ test on Cerebrum IQ and entered my card details just for that purpose. I paid a small amount thinking that was it. But soon after, I realized the platform had automatically enrolled me in a subscription without my clear consent—and started chargin...
I initially subscribed to Cerebrum IQ to try the app, and ₺34 (around $0.99) was deducted from my card. I used the app and then canceled my subscription before the trial ended. However, despite canceling, I started noticing recurring charges of over ₺700 every few days. I contacted Cerebrum IQ supp...
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
Cerebrum IQ misled me about their charges! When signing up, they claimed they would only take €0.99, but instead, they charged my credit card €20 per week for four weeks—totaling €80! This is completely deceptive and unacceptable. I repeatedly contacted them to cancel my membership, but they ignore...
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