Cerebrum IQ took out $14.99 when I only put it for the $0.99 test, when it asked if I wanted to sign up for a monthly subscription I said no and yet they did it anyways. I have put my email address in and it says I do not have an account and I can't get ahold of anyone. That stupid AI is all I get, does anyone know the number I can call?
I want to cancel my Cerebrum IQ account. I didn’t sign up for any subscription, and when they ask me to log in using my email address, they say they cannot find any account associated with it. I also tried logging in with Google and Microsoft, but both say there is no account associated with either....
I signed up for Cerebrum IQ just to test my IQ level and it cost €0.99. But the app charged me €14.99 twice. I want you to consider my message and get my money back as soon as possible. I wrote to customer support and called the service but I can't get any answer.
I can't unsubscribe from Cerebrum IQ, and they charged my card. I want to cancel my subscription. I took an IQ test and now want to unsubscribe becaus...
Why is Cerebrum IQ hiding the “cancel subscription” button? I tried following your steps, but even if you click cancel, it doesn’t lead anywhere. Furthermore, I never subscribed to your weekly payments or anything—I only did a free trial test, and that was all. Now you are saying I owe you $14.
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
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