On July 22, 2025, at 9:15 PM, I made a purchase worth approximately ₺460 on the Cerebrum IQ website using my Papara bank card. The transaction was a mistake, and I realized it immediately after completing the payment. I didn’t use the product or service at all—not even once.
Right after the purchase, I contacted the company to request a refund, explaining that the order was placed in error and had not been accessed. However, I have yet to receive any confirmation or support regarding the cancellation.
I am requesting a full refund for the transaction, as the product remains completely unused. I expect Cerebrum IQ to take swift and responsible action and return the payment without further delay. Please don’t ignore this legitimate request.
On August 15, 2025, at 11:51 AM, an unauthorized charge request of ₺728 was made on my account through Cerebrumtest.com without my knowledge or approval. When I spoke with my bank, I was informed that there had been repeated attempts to withdraw large amounts of money from my account. These transact...
On 13.08.2025, I purchased Scannero’s trial version for ₺29, expecting it to be a one-time payment. However, without my knowledge or consent, an additional ₺579 was withdrawn from my Papara card. I never approved this charge, and at no point did I agree to a full subscription plan. This unauthorized...
I signed up for Cerebrum IQ’s 7-day trial, which clearly stated a charge of €1—I agreed to this and completed the payment successfully. However, immediately after, without my permission, they withdrew €29.99 from my account! I never authorized this charge, and Papara didn’t even ask for my approval ...
I initially subscribed to Cerebrum IQ for a one-week trial at ₺34, but without my consent, they later charged me ₺750! I never agreed to this charge, and this kind of unauthorized withdrawal is unacceptable. I tried canceling the subscription through Gmail, but I’m not sure if it was successful. Ho...
On January 15, Cerebrum IQ withdrew ₺767 from my account twice for a membership I never agreed to! Their website only displayed a ₺38 certification fee, but there was no mention of these additional charges. How can they take money from my account without my explicit consent? To make matters worse, ...
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