I’ve had two terrible experiences at a Carl's Jr. branch. The staff is completely inattentive and dismissive when customers make requests. They serve orders incomplete, and when asked to fix it, they don’t even bother responding. Instead of cleaning the tables, they hang out on the terrace smoking, ...
I placed an order at Carl's Jr. in Zorlu AVM, but even after 50 minutes, my meal was still not prepared. The staff's unprofessional and unmotivated attitude forced me to leave without lunch and return to the office hungry. I ordered the same menu as my friends, yet my order was never prepared, while...
During my recent visit to Carl's Jr. at Mall of Istanbul, I encountered terrible service and significant changes to their so-called "unlimited" offerings, which were the main reason I chose this brand. The terrace and lobby areas were closed, and everything seemed rationed, resembling a budget diner...
We visited Carl's Jr. at Istanbul Cevahir Mall, where we've enjoyed dining for years, specifically for the Western BBQ Burger. At the counter, we were informed that they were out of several items, including all gourmet options like the Western BBQ Burger. The staff recommended the Famous Star With C...
During my visit to Carl’s Jr at Maltepe Piazza, the cashier displayed unacceptable behavior toward my children. After purchasing a kids’ meal, my two children asked for toys but were rudely told, “We don’t give toys twice,” and sent back. When I approached the counter myself, they handed me the toys...
I ordered two burger meals from Carl’s Jr through Yemek Sepeti. After taking a bite, we noticed a strange taste but assumed it was from the sauce and continued eating until we reached the halfway point. At that point, we couldn’t eat any more, so we inspected the burgers. To our horror, we discovere...
I ordered the Portobello Mushroom Burger at Carl’s Jr. Zorlu Center, but what I received was nothing like the menu photo. The burger was missing key ingredients and lacked the advertised portion of mushrooms and meat. The stark difference between the picture and the actual product was disappointing ...
I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable. We waited and paid a significa...
My friends and I recently ordered from Carl's Jr. at Zorlu Center, and it was the worst experience we've ever had with the brand. Previously, we enjoyed meals at the Özdilek Levent and Beşiktaş branches, but this location was a huge disappointment. The burgers were undercooked, and the fries were st...
I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund. This ...
I regularly visit the Carl’s Jr. Altunizade branch, but my recent experience was deeply disappointing due to an employee’s rude and inappropriate behavior. When I requested my burger to be well-done, which typically takes an additional 2-3 minutes to cook, the employee responded with an unprofession...
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
On June 21, 2024, I placed an order through the Yemek Sepeti app from Carl’s Jr. Burger. When the order arrived, we started eating and realized that the burgers were missing their patties. Additionally, we ordered six mozzarella sticks but only received five. I contacted Yemek Sepeti for help, but ...
Hello, we frequently order from Carl's Burger because we love the taste and quality. However, during our recent order, my son opened his burger and noticed small, grainy particles inside that looked unusual. Based on videos he’s watched, he suspected they might be samba beetles. After doing some res...