I regularly visit the Carl’s Jr. Altunizade branch, but my recent experience was deeply disappointing due to an employee’s rude and inappropriate behavior. When I requested my burger to be well-done, which typically takes an additional 2-3 minutes to cook, the employee responded with an unprofessional and dismissive comment: “We can’t treat it like the word of God.”
The staff member took my order without any effort to assist or ensure customer satisfaction. As a loyal customer, encountering such disrespectful behavior is upsetting and unacceptable. Carl’s Jr., I urge you to address this issue immediately and ensure that your employees treat customers with the courtesy and professionalism expected from your brand.
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable. We waited and paid a significa...
I’ve had two terrible experiences at a Carl's Jr. branch. The staff is completely inattentive and dismissive when customers make requests. They serve orders incomplete, and when asked to fix it, they don’t even bother responding. Instead of cleaning the tables, they hang out on the terrace smoking, ...
I placed an order at Carl's Jr. in Zorlu AVM, but even after 50 minutes, my meal was still not prepared. The staff's unprofessional and unmotivated attitude forced me to leave without lunch and return to the office hungry. I ordered the same menu as my friends, yet my order was never prepared, while...
I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund. This ...
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