We visited Carl's Jr. at Istanbul Cevahir Mall, where we've enjoyed dining for years, specifically for the Western BBQ Burger. At the counter, we were informed that they were out of several items, including all gourmet options like the Western BBQ Burger. The staff recommended the Famous Star With Cheese Burger instead, so we ordered three meals based on their suggestion.
Unfortunately, the burgers we received were extremely disappointing. The meat lacked flavor, was undercooked, and both the fries and burgers were served cold. As a loyal customer who has always enjoyed the Western and Memphis BBQ Burgers, I was both shocked and disappointed by this poor service and subpar food quality. I expect Carl's Jr. to address these issues and improve their standards.
My friends and I recently ordered from Carl's Jr. at Zorlu Center, and it was the worst experience we've ever had with the brand. Previously, we enjoyed meals at the Özdilek Levent and Beşiktaş branches, but this location was a huge disappointment. The burgers were undercooked, and the fries were st...
During my recent visit to Carl's Jr. at Mall of Istanbul, I encountered terrible service and significant changes to their so-called "unlimited" offerings, which were the main reason I chose this brand. The terrace and lobby areas were closed, and everything seemed rationed, resembling a budget diner...
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
I placed an order at Carl's Jr. in Zorlu AVM, but even after 50 minutes, my meal was still not prepared. The staff's unprofessional and unmotivated attitude forced me to leave without lunch and return to the office hungry. I ordered the same menu as my friends, yet my order was never prepared, while...
I ordered the Portobello Mushroom Burger at Carl’s Jr. Zorlu Center, but what I received was nothing like the menu photo. The burger was missing key ingredients and lacked the advertised portion of mushrooms and meat. The stark difference between the picture and the actual product was disappointing ...
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