I ordered the Portobello Mushroom Burger at Carl’s Jr. Zorlu Center, but what I received was nothing like the menu photo. The burger was missing key ingredients and lacked the advertised portion of mushrooms and meat. The stark difference between the picture and the actual product was disappointing and felt misleading.
This experience has left me frustrated, and I will not dine at this location again. I plan to share the photos with friends to prevent them from making the same mistake. I expect Carl’s Jr. to take accountability for the misleading representation and improve the quality of their offerings. Customers deserve to receive exactly what is promised in the menu.
I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable. We waited and paid a significa...
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
My friends and I recently ordered from Carl's Jr. at Zorlu Center, and it was the worst experience we've ever had with the brand. Previously, we enjoyed meals at the Özdilek Levent and Beşiktaş branches, but this location was a huge disappointment. The burgers were undercooked, and the fries were st...
I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund. This ...
We visited Carl's Jr. at Istanbul Cevahir Mall, where we've enjoyed dining for years, specifically for the Western BBQ Burger. At the counter, we were informed that they were out of several items, including all gourmet options like the Western BBQ Burger. The staff recommended the Famous Star With C...
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