I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable.
We waited and paid a significant amount for our food, only to receive incorrect and poorly handled items. If the team cannot ensure proper service and quality, they shouldn’t be in this industry. I expect Carl's Jr. to take responsibility for this experience, improve their service standards, and address this complaint promptly. Customers deserve better than cold food and endless mistakes.
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
I ordered the Portobello Mushroom Burger at Carl’s Jr. Zorlu Center, but what I received was nothing like the menu photo. The burger was missing key ingredients and lacked the advertised portion of mushrooms and meat. The stark difference between the picture and the actual product was disappointing ...
I ordered two burger meals from Carl’s Jr through Yemek Sepeti. After taking a bite, we noticed a strange taste but assumed it was from the sauce and continued eating until we reached the halfway point. At that point, we couldn’t eat any more, so we inspected the burgers. To our horror, we discovere...
My friends and I recently ordered from Carl's Jr. at Zorlu Center, and it was the worst experience we've ever had with the brand. Previously, we enjoyed meals at the Özdilek Levent and Beşiktaş branches, but this location was a huge disappointment. The burgers were undercooked, and the fries were st...
I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund. This ...
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