I’ve had two terrible experiences at a Carl's Jr. branch. The staff is completely inattentive and dismissive when customers make requests. They serve orders incomplete, and when asked to fix it, they don’t even bother responding. Instead of cleaning the tables, they hang out on the terrace smoking, and when asked to clean, they sarcastically suggest moving to another table. This level of unprofessionalism and lack of customer care is unacceptable. The overall service and attitude at this branch have made me decide not to return. I hope Carl's Jr. takes immediate action to address these issues and improve the management of their locations.
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
I placed an order at Carl's Jr. in Zorlu AVM, but even after 50 minutes, my meal was still not prepared. The staff's unprofessional and unmotivated attitude forced me to leave without lunch and return to the office hungry. I ordered the same menu as my friends, yet my order was never prepared, while...
I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable. We waited and paid a significa...
I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund. This ...
My friends and I recently ordered from Carl's Jr. at Zorlu Center, and it was the worst experience we've ever had with the brand. Previously, we enjoyed meals at the Özdilek Levent and Beşiktaş branches, but this location was a huge disappointment. The burgers were undercooked, and the fries were st...
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