I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund.
This lack of responsibility is unacceptable for a reputable brand. I expect an immediate explanation and resolution, including assurances that such incidents will not happen again. I hope this can be resolved promptly without the need to escalate the matter further. Customers deserve safe and quality food, along with proper service when concerns are raised.
I ordered two burger meals from Carl’s Jr through Yemek Sepeti. After taking a bite, we noticed a strange taste but assumed it was from the sauce and continued eating until we reached the halfway point. At that point, we couldn’t eat any more, so we inspected the burgers. To our horror, we discovere...
I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistanc...
I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable. We waited and paid a significa...
I ordered the Portobello Mushroom Burger at Carl’s Jr. Zorlu Center, but what I received was nothing like the menu photo. The burger was missing key ingredients and lacked the advertised portion of mushrooms and meat. The stark difference between the picture and the actual product was disappointing ...
On June 21, 2024, I placed an order through the Yemek Sepeti app from Carl’s Jr. Burger. When the order arrived, we started eating and realized that the burgers were missing their patties. Additionally, we ordered six mozzarella sticks but only received five. I contacted Yemek Sepeti for help, but ...
Comments