I recently ordered a hamburger from Carl’s Jr., and the experience was deeply disappointing. The patty looked unappetizing and poorly prepared, far from what I expected. Adding to the frustration, the staff was completely uninterested in addressing any concerns. Instead of providing direct assistance, they handed me a piece of paper with explanations, expecting me to read it rather than engaging with me.
To make matters worse, my meal took over an hour to arrive, and when it did, it was visually unappealing. I’ve never encountered such indifferent service and low-quality food from a major brand before. I hope Carl’s Jr. takes this feedback seriously and improves both their service and food quality.
I ordered a burger from Carl's Jr., and it arrived wrong. After waiting even longer for a replacement, the correct order finally arrived—but it was ice cold. Taking just one bite was enough to make me leave it uneaten. This level of service is completely unacceptable. We waited and paid a significa...
I’ve had two terrible experiences at a Carl's Jr. branch. The staff is completely inattentive and dismissive when customers make requests. They serve orders incomplete, and when asked to fix it, they don’t even bother responding. Instead of cleaning the tables, they hang out on the terrace smoking, ...
I placed an order at Carl's Jr. in Zorlu AVM, but even after 50 minutes, my meal was still not prepared. The staff's unprofessional and unmotivated attitude forced me to leave without lunch and return to the office hungry. I ordered the same menu as my friends, yet my order was never prepared, while...
I regularly visit the Carl’s Jr. Altunizade branch, but my recent experience was deeply disappointing due to an employee’s rude and inappropriate behavior. When I requested my burger to be well-done, which typically takes an additional 2-3 minutes to cook, the employee responded with an unprofession...
I purchased a burger from Carl’s Jr. at the Kentpark branch and noticed mold on the bun (photo attached). When I brought this to their attention, the staff dismissed it, claiming it was from the Roquefort cheese. Despite the clear issue, they made no effort to offer a replacement or a refund. This ...
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