Request For Refund And Cancellation Of Subscription - CamScanner
On 15 October 2026, I was unexpectedly charged 240 Ghana cedis on my bank card for what was presented as a 3‑day free trial with CamScanner. I started the free trial believing that no payment would be taken during this period, yet I received a debit alert from Republic Bank for 240 GHS on the same day. In the app I can now only see options such as “resubscribe” and “remove subscription” but this does not change the fact that I was charged during a supposed free trial. I consider this misleading, because the conditions of the trial were not clearly reflected in the way the charge was taken. I request a full refund of the 240 Ghana cedis that was charged to my bank card and confirmation that any associated subscription is cancelled so that I am not charged again.
