After reinstalling CamScanner, all my documents disappeared. Is it possible to restore the data from the cloud?

You can restore documents in CamScanner only if cloud sync was enabled.

Sign in to your account — use the same email, Google account, or Apple ID you previously used with CamScanner.

Check the cloud storage:

Open the app → My Documents → Cloud

If synchronization was enabled, your scans should download automatically.

If the cloud feature was not used, the documents were stored only in the phone’s local memory and were deleted along with the app.

What you can try in this case:

Attempt file recovery using data recovery tools

Check your phone backups (Google Drive or iCloud)

For the future: enable cloud storage in CamScanner settings to avoid data loss.

If CamScanner does not restore your documents even though cloud sync was enabled, file a complaint on Xolvie. This can help trigger an investigation and regain access to your data.