CamScanner Premium Subscription Active but Google Play Still Requests Payment



I am a CamScanner Premium one-year subscription user on an Android device in Indonesia. After my previous subscription expired, I renewed and paid for the new one-year premium plan directly through the CamScanner app, not via Google Play. My CamScanner account has been activated as premium and works as a paid account. However, in Google Play it still shows an error with my subscription and keeps asking me to pay again, as if I have not renewed. I am worried that because of this mismatch, I may be billed continuously or charged twice, and my subscription status in Google Play does not correctly show that I have already resubscribed through the app. I request that my subscription status be corrected so that Google Play recognizes that I already have an active one-year premium subscription, and that I will not be charged repeatedly or double billed for the same period. I would like written confirmation that my payment is valid and that there will be no unexpected additional charges.




