On December 23, I started a 3-day free trial for the CamScanner app through the Google Play Store on my Android phone. Even though the app clearly stated that I would be notified when the trial period ended, I did not receive any in-app message or notification. Because of this, I did not realize that the trial had ended.
I only became aware of the situation when I saw that $41 was charged to my account on December 26. This charge was made without my knowledge or explicit consent. On the same day, I canceled my CamScanner subscription through Google Play and also submitted a complaint through the app requesting a refund. After that, I received an email from CamScanner.
Despite the clear statement that users would be informed at the end of the free trial, charging me without any prior warning is unacceptable. Since my subscription has been canceled, I request that the $41 charged to my card on December 26 be refunded to me as soon as possible.
On January 15, 2026, I logged into the CamScanner app on my Android phone using my account z************@gmail.com** and selected the free trial option. Despite choosing the free trial, an automatic charge of approximately $13 was taken from my account the same day. After the charge was made, I tri...
I started the 3-day free trial of the CamScanner app and canceled my subscription immediately afterward. Despite this, today I discovered that ₺599 was withdrawn from my account through Google Play. This is completely unfair and misleading. If a subscription is canceled before the trial ends, no ch...
Before I started the CamScanner trial, it clearly said the first 3 days were free and no payment would be taken during that period. Trusting that information, I activated the trial, but on the very first day, I tried to cancel—and still, CamScanner charged me anyway. This is misleading and feels li...
I downloaded CamScanner to take advantage of the 3-day free trial the app clearly offers. I never used the app during the trial period, yet I was shocked to find out that money was taken from my card for a Premium subscription—without any notification, warning, or approval from my side. I’m a stude...
I downloaded the CamScanner app from the App Store and signed up for the 3-day free trial. Yesterday, at the end of the trial period, I canceled my membership. Despite canceling on time and never giving any additional approval, ₺339.99 was still withdrawn from my account without my consent. I did n...
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