I was unknowingly charged USD 49.99 for a CamScanner subscription through the Apple App Store on my iPhone on 26.02.2026. I did not intend to purchase this subscription and noticed the charge only afterwards. On the same day, I took steps through Apple to request a refund, and in the system, it now shows as refunded. However, the amount has still not been credited to my bank account. I use a BOC bank account in Pannala, Sri Lanka, and I have carefully checked my account, but the refund has not appeared. I do not have an order number on the receipt, only a screenshot of the charge, so I am attaching that as proof of the transaction and of the refund status shown in the system. I also tried to get support from Apple and CamScanner again, but I was not allowed to receive further help, and therefore, I have not received a clear solution. This USD 49.99 is very valuable to me at this time, and I am facing financial difficulty because of this unexpected charge. I kindly request that my CamScanner subscription payment be fully refunded to my account as soon as possible, and that I be informed once the refund has been successfully processed.
On August 18, 2025, while using the CamScanner app on my iPhone, I discovered that a ₺399 one-time charge had been withdrawn from my account without my consent and without any prior notification. I never authorized this payment, nor was I provided with any invoice, confirmation, or billing notificat...
I’m extremely frustrated with CamScanner. I only used the app for one day, and they charged me ₺26—which was already unexpected. But what really shocked me is that a month later, without any warning, message, or approval, they withdrew a massive ₺1489 from my account. I never subscribed, never got a...
On January 15, 2026, I logged into the CamScanner app on my Android phone using my account z************@gmail.com** and selected the free trial option. Despite choosing the free trial, an automatic charge of approximately $13 was taken from my account the same day. After the charge was made, I tri...
I downloaded the CamScanner app from the App Store and signed up for the 3-day free trial. Yesterday, at the end of the trial period, I canceled my membership. Despite canceling on time and never giving any additional approval, ₺339.99 was still withdrawn from my account without my consent. I did n...
This morning, I was shocked to find that ₺339 had been taken from my account by CamScanner for a Premium subscription I never agreed to. I did not authorize any purchase, and I absolutely did not intend to subscribe to the Premium version. I simply used the app, and suddenly I’m being charged for so...
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