Calzedonia

I recently purchased three sets of Calzedonia sportswear (tops and leggings) from your Palladium Istanbul store around New Year’s time. All three tops developed white streaks after I washed them carefully by hand, and the streaks appeared as soon as the items dried. I am a very careful and neat user...

I purchased a pair of Calzedonia stockings for ₺875 after being assured by the salesperson that a small size would fit me. When I tried them at home, I realized they were far too tight—even one leg couldn’t fit. I returned the item to the Erenköy store, and it was sent for inspection, but my request...

I purchased a pair of socks from Calzedonia at Zorlu Center for ₺900, trusting in the quality of their "Italian assurance." However, after wearing them just once, they became deformed. I went back to the store to request an exchange, but they insisted on a receipt. Who keeps receipts for socks purch...

I recently purchased a pair of tights in size S, my standard size, from Calzedonia. I asked the sales associate for guidance, as sizing can vary by model. Unfortunately, they failed to inform me that this particular style runs smaller, leading to a poor fit. When I attempted to return or exchange t...

On March 30, 2024, I purchased two bikinis totaling ₺5278 from the Calzedonia Suadiye store. I bought them specifically for an international vacation, but despite being purchased months ago, they were only used twice. One of the bikini tops, listed on their site here, tore at the strap connection po...

Dear Calzedonia Team, I recently purchased leopard print socks from your online store. Upon opening the package, I discovered a large tear in the socks. I immediately reported the issue to customer service and returned the defective item. However, my refund request was denied, citing "user error," ...

I purchased the MODP0862 product from the Aqua Florya Calzedonia store, and after wearing it just once, it stretched and developed knee marks. For the price I paid, I expected higher quality. Naturally, I reached out to the store to request a return or exchange. However, they claimed they couldn’t d...

I purchased thermal tights from Calzedonia's Zorlu store on November 12, 2024. When I wore them this week for the first time—just for about two hours—they became deformed, with elastic threads popping out everywhere. I discarded the paper receipt, assuming no issues would arise. However, I have the ...

On October 23, 2024, I purchased two pairs of Art. LICO31 col. 019 Nero stockings from the Calzedonia store in Istanbul, spending ₺2,501.50. Shockingly, one pair tore while pulling it over my ankle, and the other ripped at the top after just one wear, rendering both unusable. I reported the issue to...

The pants I purchased ended up being faulty. After submitting them for inspection, there was a lack of communication regarding any updates for a period of two months. After I asked about the status, they acknowledged the problem but declined to give me a refund. After I asserted my legal entitlement...

I purchased a pair of pants that turned out to be faulty. After submitting them for inspection, we received no updates for two months. When we inquired about the status, they acknowledged the issue but refused a refund. Insisting on our legal right to a refund, they then fabricated another excuse, c...

For years, I've been a regular shopper at Calzedonia Armada store, but I recently encountered unethical treatment. In the new season (Spring-Summer 2024), after trying on a pair of pants and several other items, I purchased them on 02.05.2024. However, before payment, I noticed a stain on the right ...

I bought three pairs of pantyhose from the Calzedonia store in Turkey/Izmir. When I got home and put on one of them, I realized it had a ladder. I put a lot of money into this product because the store staff assured me that it was really tough and wouldn't get damaged easily. Regrettably, their asse...

Calzedonia is another brand that I deeply regret purchasing. I've been thoroughly disappointed in every aspect. Neither the store nor the customer service provided any assistance. I submitted my tights for inspection on 21.12.2023, claiming that these highly durable tights had worn out even with cor...

I bought many products from Calzedonia on the European side (Tesvikiye) of Istanbul. Two days later I went to the avm called Piazza in the Anatolian side as I wanted to change one of the leggings because the size was bigger and I wanted to give back the other one as it was too short for me. I waited...

Recently, I bought a bikini from your establishment in Turkiye Istanbul, and I must say that the quality of this product has left me quite dissatisfied. After only five uses, the elastic of the bikini top completely melted, leading to a significant quality issue. This defect is not only disappointin...

I boguht tights on CALZEDONIA. The tights I bought a month ago have become loose and the ankles and knees are in very bad condition. I only wore it 4-5 times. Because I don't have a receipt! They did not send it for review (even though I purchased with a credit card)! Are we paying all that money fo...

I purchased a bikini from Calzedonia for the first time this summer, but I regretted it. It fell apart after just 10 days of wearing it. I returned to the store where I bought it (Capacity Mall/Istanbul/Turkey), but even there, they didn't apologize for the poor quality of the bikinis, and they refu...

I bought 2 bikini tops and bottoms from the Calzedonia brand online, 1 bikini top and bottom of the products I bought did not fit, by the way, there is no hygiene tape under the bikini (it is not possible to understand what kind of hygiene they have), since they are very hygienic, they do not accept...

I purchased 3 pairs of second skin 8 tights on 14th of April for an occasion with the claim that they were run-resistant. I even could not wear the 1st pair and it runned. The second also! I brought them to Tesvikiye Calzedonia, Türkiye on 17.04.2023. From that day till today I could not get a reply...

When I requested a refund for a product purchased from the Calzedonia Nişantaşi branch, they refused, claiming it was worn. My e-mail explaining the problem received no response. The product is claimed to be used even though it is not. It turns out that the customer is being investigated for selling...