On March 30, 2024, I purchased two bikinis totaling ₺5278 from the Calzedonia Suadiye store. I bought them specifically for an international vacation, but despite being purchased months ago, they were only used twice. One of the bikini tops, listed on their site here, tore at the strap connection points.
I reported the issue to the Nişantaşı store, explaining the bikinis had barely been used and requested a replacement due to the short lifespan. However, after an inspection, I was informed they couldn’t assist with repairs or replacements, dismissing me with advice to find an external repair service.
As someone who has shopped at Calzedonia regularly and recommended the brand, I’m extremely disappointed by the drop in product quality and the lack of customer support. It seems retaining loyal customers is not a priority for the company. While I don’t expect much from their response now, I’m still writing in the hope of some resolution.
Calzedonia is another brand that I deeply regret purchasing. I've been thoroughly disappointed in every aspect. Neither the store nor the customer service provided any assistance. I submitted my tights for inspection on 21.12.2023, claiming that these highly durable tights had worn out even with cor...
I purchased a bikini from Calzedonia for the first time this summer, but I regretted it. It fell apart after just 10 days of wearing it. I returned to the store where I bought it (Capacity Mall/Istanbul/Turkey), but even there, they didn't apologize for the poor quality of the bikinis, and they refu...
On October 23, 2024, I purchased two pairs of Art. LICO31 col. 019 Nero stockings from the Calzedonia store in Istanbul, spending ₺2,501.50. Shockingly, one pair tore while pulling it over my ankle, and the other ripped at the top after just one wear, rendering both unusable. I reported the issue to...
I purchased thermal tights from Calzedonia's Zorlu store on November 12, 2024. When I wore them this week for the first time—just for about two hours—they became deformed, with elastic threads popping out everywhere. I discarded the paper receipt, assuming no issues would arise. However, I have the ...
I purchased 3 pairs of second skin 8 tights on 14th of April for an occasion with the claim that they were run-resistant. I even could not wear the 1st pair and it runned. The second also! I brought them to Tesvikiye Calzedonia, Türkiye on 17.04.2023. From that day till today I could not get a reply...
Comments