I recently purchased a pair of tights in size S, my standard size, from Calzedonia. I asked the sales associate for guidance, as sizing can vary by model. Unfortunately, they failed to inform me that this particular style runs smaller, leading to a poor fit.
When I attempted to return or exchange the product, citing the official website's policy allowing returns and exchanges for tights, the store staff denied my request. Their refusal to honor their own policy is both frustrating and disappointing.
If my issue is not resolved promptly, I will escalate the matter to the Consumer Arbitration Committee. I expect Calzedonia to address this situation and ensure consistent customer service across all locations.
Dear Calzedonia Team, I recently purchased leopard print socks from your online store. Upon opening the package, I discovered a large tear in the socks. I immediately reported the issue to customer service and returned the defective item. However, my refund request was denied, citing "user error," ...
Calzedonia is another brand that I deeply regret purchasing. I've been thoroughly disappointed in every aspect. Neither the store nor the customer service provided any assistance. I submitted my tights for inspection on 21.12.2023, claiming that these highly durable tights had worn out even with cor...
I purchased a pair of Calzedonia stockings for ₺875 after being assured by the salesperson that a small size would fit me. When I tried them at home, I realized they were far too tight—even one leg couldn’t fit. I returned the item to the Erenköy store, and it was sent for inspection, but my request...
I recently purchased a pair of shorts from Zara. Upon noticing a slight thread defect in the product, I decided to exchange it. However, since my size was unavailable, I opted for a refund. To my dismay, the store manager adamantly refused the return, claiming the item had been worn. Despite my prot...
I purchased a pair of pants (size 32-32) from Jack & Jones, but due to stock unavailability, I ended up buying a size 32-30 instead. I didn’t try them on in-store, but when I got home, I removed the tags and found they were too tight. The next day, I returned to the store with the receipt and tags, ...
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