Bybit locked my account, how can I unlock my Bybit account?

Bybit may lock accounts for security reasons or because they break the rules. To get back in, do these things:

First, look over any emails or in-app messages from Bybit that explain why the lock is there. Figuring out the cause is very important for fixing the problem.

Next, use Bybit's Help Center (https://www.bybit.com/en/help-center/) to get in touch with customer service. Give the details of your account and any other information that will help with the probe.

While you wait for an answer, make sure that the information in your account is correct and up to date. Keeping your account information up to date can help the process go faster.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.