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Complaints

35 complaints
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I Applied for Crypto com Visa Card but Still Have No Delivery Info

Orry
Orry
April 30 1:42 PM23

I applied for a Crypto.com Support Number Visa card 1-808-216-4*** today in the USA, but I have not received the card an...

5
Resolved

Unable To Login Crypto.Com

Janny
Janny
April 30 11:44 AM178

I am using the Crypto.Com Support iOS app and have a BNB transaction 1-323-...

Unauthorized ST JULIANS MT Charge: Refund And Cancel Request

Koen
Koen
April 1 10:35 AM114

My name is Koen V*** and today I saw in my Argenta banking app that an amount of €29,99 was taken from my account with t...

1

Complaint About Crypto.com Rejecting My Payment

Constanze
Constanze
January 20 1:08 PM50

I am writing to complain about the completely unjustified blocking of a payment via the Crypto.com app on 19.01.2026 in ...

Crypto.com Onchain Wallet Linked to Alleged Telegram Investment Scam

Enver
Enver
January 7 2:45 PM59

In August 2025, I was directed by a person named Ar, who I met on Telegram and who claimed to live in London, using the ...

Crypto.com Withdrawal Denied as Investor Is Asked for More Fees

Nas
Nas
December 21, 2025 1:15 AM34

Since May, I have suffered a loss of approximately 12,499 due to investment transactions I was directed into under the n...

1

I Lost Access to My CRO Coins and USDT After Crypto.com Closed My Account

Mustafa
Mustafa
August 28, 2025 1:58 PM94

I purchased approximately 40,000 CRO coins on the Crypto.com exchange in 2022 and also had approximately 250 USDT in my ...

I Face Crypto.com Closing My Account and Withholding 40,000 CRO Coins and 250 USDT

Mustafa
Mustafa
August 28, 2025 1:57 PM53

In 2022, I purchased approximately 40,000 CRO coins on the Crypto.com exchange, and my account also held around 250 USDT...

I Face 10% Fee Deduction on Crypto.com Transaction With No Clear Explanation

Cihan
Cihan
July 11, 2025 11:44 AM39

While using Crypto.com, I encountered an unreasonably high transaction fee that caught me completely off guard. During a...

Cryptoia.com Blocked My Withdrawal and Demands More Money

Emine
Emine
April 18, 2025 2:35 PM94

I deposited $140 into my Cryptoia.com account, used it for arbitrage, withdrew it successfully, and then reinvested. But...

Cryptoia.com Blocked My Withdrawal and Demands More Money
Cryptoia.com Blocked My Withdrawal and Demands More Money
1

Crypto.com Closed My Accounts and Refuses to Return My Funds

Botan
Botan
February 8, 2025 10:59 AM164

I have been using the Crypto.com platform for about 4 years. At one point, I needed more accounts because one was not en...

Crypto.com Closed My Accounts and Seized My Funds – No Response for 6 Months

Botan
Botan
February 8, 2025 10:53 AM123

I used Crypto.com for about 4 years, actively selling NFTs. As my business grew, I needed more accounts, so I created ad...

Crypto.com Delayed Deposit from Third-Party Account, No Resolution

Enes
Enes
January 20, 2025 3:38 PM113

On January 17, 2025, while I was abroad, I deposited funds into my Crypto.com TL Cash account using my friend’s bank acc...

crypto.com Charged Me Hidden Fees and Caused a 7 Percent Loss Immediately

Mahmut
Mahmut
January 2, 2025 6:53 PM136

The moment you deposit money into crypto.com, you’re at a 7% loss. They charge extremely high fees but claim they don’t ...

Crypto.com Won’t Let Me Access My Account with Funds Inside

Erkan
Erkan
November 24, 2024 12:54 AM163

When I tried logging into my Crypto.com account, I kept receiving the message: "Sorry, there was an issue processing you...

Crypto.com Won’t Let Me Access My Account with Funds Inside

I Can’t Withdraw Funds from Crypto.com Due to Unclear Payment Process

Metin
Metin
November 16, 2024 1:14 AM143

Crypto.com’s payment system is incredibly frustrating and poorly managed. I attempted to process a payment, but they cla...

Transferred from Crypto.com to DeFi Wallet but Funds Are Missing

Mehmet
Mehmet
November 10, 2024 2:49 PM129

I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am ...

1

Unable to Access Crypto.com Account Due to Lost Google Authenticator

Mustafa
Mustafa
September 4, 2024 11:22 PM120

I’m currently unable to access my Crypto.com exchange account because my Google Authenticator app was deleted, and now I...

Crypto.com Led Me to a Suspicious Site – Be Cautious Before Investing

Alim
Alim
August 30, 2024 12:37 AM176

Crypto.com may seem trustworthy, but their internal search engine led me to a suspicious, possibly newly created site. T...

Crypto.com Led Me to a Suspicious Site – Be Cautious Before Investing
Crypto.com Led Me to a Suspicious Site – Be Cautious Before Investing

Crypto.com Refusing Refund Despite Providing Documents

Remezan
Remezan
July 10, 2024 4:31 PM156

Even though I have provided all the required documents and receipts, Crypto.com has failed to refund my money since May ...

1

Crypto.com Account Freezing Issue. Unable to Withdraw Funds

Özgür
Özgür
June 17, 2024 7:07 PM177

I am a customer of Crypto.com and regularly send money without any issues. My account is verified with all necessary ver...

Crypto.com Account Freezing Issue. Unable to Withdraw Funds
1

Crypto.com Withdrawal Request Ignored

Özgür
Özgür
June 17, 2024 7:00 PM184

I am a customer of Crypto.com and have been regularly sending money without any issues. My account is active, and all ne...

Crypto.com Support Desk Failed to Fix Withdrawal Delay

Hüseyin
Hüseyin
June 12, 2024 12:28 AM153

I made a withdrawal from Crypto.com, and despite their claim that it would be in my account within 6 hours, I completed ...