I am using the Crypto.com app in the USA with a personal account in my own name, and my account has been frozen for over... a month, preventing me from accessing my funds. A total of 893.68 is currently blocked in my account, and I am unable to withdraw or use this balance in any way. I first contacted
I applied for a Crypto.com Support Number Visa card 1-808-216-4*** today in the USA, but I have not received the card an...d there is no clear delivery information provided to me. After noticing that the card had still not been delivered, I contacted your support team, however my issue has not been res
I am using the Crypto.Com Support iOS app and have a BNB transaction 1-323-...554-0203 that has been stuck in pending status for about 5 weeks. Despite w
My name is Koen V*** and today I saw in my Argenta banking app that an amount of €29,99 was taken from my account with t...he description “ST JULIANS MT”. I did not knowingly agree to or approve any payment or subscription for this, and this money was my last money for food until I receive new income i
I am writing to complain about the completely unjustified blocking of a payment via the Crypto.com app on 19.01.2026 in ...Germany. I wanted to use my own funds for trading via an external wallet, but the payment was declined without any comprehensible reason. Initially, I planned to use 5,000 €, but e
In August 2025, I was directed by a person named Ar, who I met on Telegram and who claimed to live in London, using the ...Telegram username @Bellar01, to download the Crypto.com: Onchain Wallet app and create an account. Later, again through Telegram, I was directed to an online service called “Financ
Since May, I have suffered a loss of approximately 12,499 due to investment transactions I was directed into under the n...ame “Saranya Investing” through Crypto.com, with mediation by an individual named c** m****. I was initially guided with promises of investment returns; however, when I later wante
I invested around $21,000 USD into my Crypto.com Onchain wallet, planning to hold it as a long-term investment. But with...out warning, my funds were redirected into a “mining reward program.” The app claimed I could earn 1 ETH if I deposited an additional 1 ETH, but after doing so, they kept demanding
I purchased approximately 40,000 CRO coins on the Crypto.com exchange in 2022 and also had approximately 250 USDT in my ...account. I hadn't logged in for a long time, and today, when I tried to log in, I received an SMS saying "Crypto.com App Login Attempt. You cannot access the app at this time. Plea
In 2022, I purchased approximately 40,000 CRO coins on the Crypto.com exchange, and my account also held around 250 USDT.... I hadn’t logged into my account for quite some time, but when I tried to log in today, I received the following SMS: “[Crypto.com App Login Attempt] You cannot access the App at
While using Crypto.com, I encountered an unreasonably high transaction fee that caught me completely off guard. During a... recent transaction, the platform deducted 10% of my total balance as a fee, leaving me with only the remaining amount. I’ve traded on multiple crypto platforms before and have ne
I deposited $140 into my Cryptoia.com account, used it for arbitrage, withdrew it successfully, and then reinvested. But... when I tried to withdraw again, the platform suddenly blocked the transaction and flagged it as “suspicious.” They told me I needed to deposit an additional $300 to unlock my fund
I have been using the Crypto.com platform for about 4 years. At one point, I needed more accounts because one was not en...ough. I created a second account using a different email and phone number, transferred money into it, and realized I could not perform any trades without registering in the applica
I used Crypto.com for about 4 years, actively selling NFTs. As my business grew, I needed more accounts, so I created ad...ditional ones. The platform only required an email and phone number for registration, so I proceeded and transferred funds into the new account. However, I soon realized that buyin
On January 17, 2025, while I was abroad, I deposited funds into my Crypto.com TL Cash account using my friend’s bank acc...ount. To avoid any issues, I immediately informed customer support of the situation. However, as of January 20, 2025, the funds still haven’t been credited to my account. What’s m
The moment you deposit money into crypto.com, you’re at a 7% loss. They charge extremely high fees but claim they don’t ...take commissions. I saw the news that they recently entered the Turkish market and decided to give it a try. I sent ETH from another account and started using it. When buying, they
When I tried logging into my Crypto.com account, I kept receiving the message: "Sorry, there was an issue processing you...r request. Please try again later or contact s******@crypto.com." I decided to delete the app and reinstall it, but now it won’t accept my account credentials at all. This is incre
Crypto.com’s payment system is incredibly frustrating and poorly managed. I attempted to process a payment, but they cla...imed the transaction failed because I didn’t include my email in the explanation field. The funds were deducted but added back to my balance, forcing me to repeat the transaction.
I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am ...unable to buy the coins, and my funds have not been returned. It has been a week, and despite reaching out to customer support multiple times, I have only received vague responses
I’m currently unable to access my Crypto.com exchange account because my Google Authenticator app was deleted, and now I... can’t provide the required 2FA code. I’ve already submitted a video verification to customer support, but I haven’t received a response yet. This is causing a significant delay, a
Crypto.com may seem trustworthy, but their internal search engine led me to a suspicious, possibly newly created site. T...hinking it was reliable, I considered investing. However, when it came time to withdraw funds, the platform made it impossible to get my money back. They try to lure you in, but yo
Even though I have provided all the required documents and receipts, Crypto.com has failed to refund my money since May ...and continues to provide excuses. This platform is far from reliable. Regrettably, there are individuals who hold strong beliefs in it. In addition, they are ridiculing the situati
I am a customer of Crypto.com and regularly send money without any issues. My account is verified with all necessary ver...ifications completed. However, when I needed to withdraw funds (USDT) on Saturday, my account refused to allow it. It directs me to contact support. I've been contacting support si
I am a customer of Crypto.com and have been regularly sending money without any issues. My account is active, and all ne...cessary verifications have been completed. However, when I needed to withdraw funds (USDT) last Saturday, my account would not allow it. It keeps prompting me to contact support. I
