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crypto.com

Complaints

37 complaints
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Crypto.com Onchain Wallet Funds Were Drained Without Authorization

I was using the wallet address 0x1A708A5eCbDe4BB42DF965CD371da816b569E9E6 in the Crypto.com Onchain app. Starting on Aug...

Crypto.com Froze My Account and Blocked Access to $894 for Over a Month

1

I am using the Crypto.com app in the USA with a personal account in my own name, and my account has been frozen for over...

Crypto.com Froze My Account and Blocked Access to $894 for Over a Month

I Applied for Crypto com Visa Card but Still Have No Delivery Info

23

I applied for a Crypto.com Support Number Visa card 1-808-216-4*** today in the USA, but I have not received the card an...

Resolved

Unable To Login Crypto.Com

178

I am using the Crypto.Com Support iOS app and have a BNB transaction 1-323-...

Unauthorized ST JULIANS MT Charge: Refund And Cancel Request

114

My name is Koen V*** and today I saw in my Argenta banking app that an amount of €29,99 was taken from my account with t...

Complaint About Crypto.com Rejecting My Payment

50

I am writing to complain about the completely unjustified blocking of a payment via the Crypto.com app on 19.01.2026 in ...

Crypto.com Onchain Wallet Linked to Alleged Telegram Investment Scam

135

In August 2025, I was directed by a person named Ar, who I met on Telegram and who claimed to live in London, using the ...

Crypto.com Withdrawal Denied as Investor Is Asked for More Fees

December 21, 2025 1:15 AM34

Since May, I have suffered a loss of approximately 12,499 due to investment transactions I was directed into under the n...

I Lost Access to My CRO Coins and USDT After Crypto.com Closed My Account

August 28, 2025 1:58 PM94

I purchased approximately 40,000 CRO coins on the Crypto.com exchange in 2022 and also had approximately 250 USDT in my ...

I Face 10% Fee Deduction on Crypto.com Transaction With No Clear Explanation

July 11, 2025 11:44 AM39

While using Crypto.com, I encountered an unreasonably high transaction fee that caught me completely off guard. During a...

Cryptoia.com Blocked My Withdrawal and Demands More Money

April 18, 2025 2:35 PM157

I deposited $140 into my Cryptoia.com account, used it for arbitrage, withdrew it successfully, and then reinvested. But...

Crypto.com Closed My Accounts and Refuses to Return My Funds

February 8, 2025 10:59 AM164

I have been using the Crypto.com platform for about 4 years. At one point, I needed more accounts because one was not en...

Crypto.com Closed My Accounts and Seized My Funds – No Response for 6 Months

February 8, 2025 10:53 AM123

I used Crypto.com for about 4 years, actively selling NFTs. As my business grew, I needed more accounts, so I created ad...

Crypto.com Delayed Deposit from Third-Party Account, No Resolution

January 20, 2025 3:38 PM113

On January 17, 2025, while I was abroad, I deposited funds into my Crypto.com TL Cash account using my friend’s bank acc...

crypto.com Charged Me Hidden Fees and Caused a 7 Percent Loss Immediately

January 2, 2025 6:53 PM136

The moment you deposit money into crypto.com, you’re at a 7% loss. They charge extremely high fees but claim they don’t ...

Crypto.com Won’t Let Me Access My Account with Funds Inside

November 24, 2024 12:54 AM163

When I tried logging into my Crypto.com account, I kept receiving the message: "Sorry, there was an issue processing you...

Crypto.com Won’t Let Me Access My Account with Funds Inside

I Can’t Withdraw Funds from Crypto.com Due to Unclear Payment Process

November 16, 2024 1:14 AM143

Crypto.com’s payment system is incredibly frustrating and poorly managed. I attempted to process a payment, but they cla...

Transferred from Crypto.com to DeFi Wallet but Funds Are Missing

November 10, 2024 2:49 PM129

I transferred ₺5000 from my Fiat wallet on Crypto.com to my DeFi Wallet to purchase and store meme coins. However, I am ...

Unable to Access Crypto.com Account Due to Lost Google Authenticator

September 4, 2024 11:22 PM120

I’m currently unable to access my Crypto.com exchange account because my Google Authenticator app was deleted, and now I...

Crypto.com Led Me to a Suspicious Site – Be Cautious Before Investing

August 30, 2024 12:37 AM176

Crypto.com may seem trustworthy, but their internal search engine led me to a suspicious, possibly newly created site. T...

Crypto.com Led Me to a Suspicious Site – Be Cautious Before Investing
Crypto.com Led Me to a Suspicious Site – Be Cautious Before Investing

Crypto.com Refusing Refund Despite Providing Documents

July 10, 2024 4:31 PM156

Even though I have provided all the required documents and receipts, Crypto.com has failed to refund my money since May ...

Crypto.com Account Freezing Issue. Unable to Withdraw Funds

June 17, 2024 7:07 PM177

I am a customer of Crypto.com and regularly send money without any issues. My account is verified with all necessary ver...

Crypto.com Account Freezing Issue. Unable to Withdraw Funds