Bybit canceled my trade, citing server downtime, how can I solve it?

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Xolvie Resolution Specialist24 Kasım 2024 14:13

These kinds of problems usually happen during planned maintenance or sudden outages, which Bybit posts about on their status page at (https://announcements.bybit.com/en/). Check the most current updates to find out why the system was down and how long it lasted.

Get important information like timestamps, order IDs, and screenshots if this cancellation cost you money or chances. These will be necessary to report the problem.

Use the Help Center at (https://www.bybit.com/en/help-center/) to get in touch with Bybit's support team with your written information. Make it clear how the downtime affected your business, and if necessary, ask for help or pay.

Getting the word out on time and keeping good records will help solve the problem quickly.

Do you have another way to solve it? We'd love to hear from you in the comments.

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