ByBit Withdrawal Frozen One Month After Approval
I am writing regarding a serious ongoing issue with my ByBit account, where my crypto withdrawal has been blocked under a so‑called compliance review without any clear timeframe or meaningful explanation. On 19 July 2026, ByBit blocked my withdrawal and informed me that my account had been placed under compliance review, with a focus on source of funds. They also indicated that my previous withdrawal address had been flagged by their risk system. I was asked to complete a source‑of‑funds questionnaire and provide supporting documents. I fully cooperated and submitted everything requested, including an income certificate, company financial statements obtained from the tax authority, and an official state registry extract proving that I am the 100% owner of my company. These documents were reviewed and, according to ByBit, approved. Despite this, my withdrawal has remained blocked with no resolution and no estimated timeframe. For almost a month now (from 19 July 2026 until around 17 August 2026), my funds have been completely unavailable. The amount currently blocked in my ByBit account is approximately 30,000 USDT (around 30,000 USD). This is a significant sum, and having it frozen for weeks without any concrete justification or timeline is causing me serious concern. I have contacted ByBit support multiple times via both live chat and email. Live chat agents repeatedly confirm that my case is under active review by the compliance department, but they claim they have no access to the actual case details and cannot give me any timeframe at all. By email, I only receive template replies stating that each request is assessed individually, that they cannot provide an exact timeframe, and that I should kindly wait for the review to be concluded. No additional documents or clarifications have been requested from me at any point after my initial submission, and yet my funds remain blocked. I consider this situation unacceptable, given that I have fully complied with every request, provided comprehensive and verifiable documentation, and had my documents approved, but still face an indefinite freeze of my withdrawal with nothing more than generic “please wait” responses. I request that ByBit immediately completes the compliance review of my account, lifts the withdrawal restriction, and allows me to withdraw my approximately 30,000 USDT without further delay. If there is any specific, additional information genuinely required to finalize the review, I expect ByBit to clearly state it and handle the matter within a reasonable and transparent timeframe instead of leaving my funds blocked indefinitely.
