I forgot my LBank app login password and have been completely locked out of my account. The problem is made worse by the fact that the app is only available in English, and I do not speak or understand English well. Because of this, I’ve been unable to complete the password reset process, despite tr...
Hello, I’m a customer of LBank, and I’m extremely frustrated with the way they’ve handled my issue. Recently, while trying to trade OCAT tokens, my ability to buy or sell was suddenly blocked without warning. I currently hold OCAT tokens in my account, but LBank is preventing me from profiting off o...
I successfully transferred my GFT coins from Binance to LBank over a month ago, yet my funds still haven’t been credited to my account. Where is my money? Binance confirmed that the transfer was completed successfully on their end and told me to contact LBank for support. But despite reaching out, I...
I lost access to my Google Authenticator code for LBank, and the reset process is a complete mess! When I try to enter the backup code linked to my email, it still says it’s incorrect. I followed the support instructions, which require identity verification, but they contradict themselves! First, th...
I transferred my Kitty Coins from LBank to my Binance account via the Solana network early in the morning at 08:00. LBank shows that the withdrawal was "completed," yet my funds still haven’t arrived in Binance even after an entire day! Where is my money? This delay is completely unacceptable. If th...
Hello, I am unable to withdraw my money from LBank due to a verification issue. When I try to withdraw, I receive the email code, enter it, and it gets accepted without any issues. However, when it asks for the Google Authenticator code, I enter the code from my Authenticator app, but LBank keeps re...
Hello, I purchased BiCity tokens during the pre-sale, and on August 7, 2024, the team sent them to my LBank wallet address. However, despite the transfer being confirmed, the tokens still have not appeared in my LBank wallet to this day. I have waited long enough, and this delay is unacceptable. I ...
I am unable to withdraw my funds from LBank, even though I am entering the correct Google Authenticator and email verification codes. Every time I try, I get the Error 20097, preventing me from accessing my money. I contacted LBank support via email, but no one has responded. This is incredibly frus...
I am unable to withdraw my funds from LBank due to their Google Authenticator requirement, which prevents me from accessing my money. This system does not work properly, and I have been completely locked out of my own funds. Despite multiple attempts, I cannot complete the withdrawal process, and th...
I made a USDT deposit from Binance TR to LBank, but even after two days, the funds have not appeared in my LBank account. Everything is clearly visible in the transaction records, yet my balance remains unchanged. I expect Binance TR and LBank to resolve this issue immediately. I have provided all ...
I transferred 148 USDT from KuCoin to my LBank account, but even after three hours, the funds still haven’t appeared in my balance. The transaction was successfully completed on KuCoin's end, yet LBank has not processed or credited my deposit. I tried to contact customer support, but there is no re...
