Bitexen is delaying withdrawals, how can I speed up my withdrawal process?

On 11/09/2025, I purchased ₺1,600 worth of the cryptocurrency called EPX through the Bitexen mobile application. However, without any prior notice, EPX trading was suspended, and I am now unable to sell the asset I hold. When I contacted customer service about the issue, I was told that I needed to ...

After changing my phone number on the Bitexen mobile application, I have not been able to access my account. I have been experiencing this problem for about 3–4 hours, and despite contacting the technical support team, I have not received adequate assistance. I also reached out via email, but the re...

For the past six months, I’ve been trying to withdraw my ₺784 balance from the Bitexen mobile app to my Enpara bank account, but every time I attempt the transaction, the app crashes unexpectedly, and the transfer fails. This issue has been consistent since my first successful withdrawal over a year...

I’m writing this complaint due to a serious issue I encountered on the Bitexen Global platform. Without any prior notification or my consent, my crypto assets were automatically migrated from Bitexen to Bitexen Global. This forced migration raised immediate concerns about the safety of my assets. Wh...

I deposited ₺45,000 into my Bitexen account specifically to purchase Pi Coin. However, Bitexen has now suspended its agreement for Pi Coin trading, leaving me unable to withdraw my funds or access my investment. They claim that an announcement about this change was posted, but regardless of that, th...

I recently submitted a withdrawal request on Bitexen, only to be told that I must wait approximately 45 hours for the transaction to be processed. I find this completely unacceptable—when I request my funds, I expect to be able to access them immediately, not after nearly two full days. This is the ...

I recently initiated an XRP withdrawal on Bitexen and was informed that the process would take approximately 48 hours to complete. This is unacceptable in the highly volatile cryptocurrency market, where prices can shift drastically within minutes, let alone two full days. In the past, my withdrawal...

My Bitexen Global account has been completely blocked, and I am unable to log in under any circumstances. Because of this, I cannot perform any trading or transactions. I have reached out multiple times via email, but I have not received a single response from Bitexen’s support team. This kind of si...

On July 7, 2025, at 02:09, I submitted a USDT withdrawal request from my account on the MEXC cryptocurrency exchange. It has now been over 8 hours, and my transaction is still stuck in the “processing” status without being completed. This is the first time I have encountered such an issue on any cry...

On Saturday, I initiated an ARB token transfer from my Bitek XRN account to my Binance TR account. However, the transaction has not been completed, and the funds have not arrived in my Binance TR wallet. When I check my Bitek XRN account, the transaction status still shows as “processing,” with no u...

Bitexen is currently holding 200 USDT in an account with absolutely no explanation and no response. While they have failed to respond, they also suspended access to the account with no explanation. This is a selective misleading, and most likely, the exchange is insolvent. Even a cursory research wi...

It’s been over 50 days, and I’m still waiting for Bitexen to refund my 889 Solana. Every time I contact support, they just say “the case is under review,” but nothing ever happens. I’ve entered the second month of this ordeal, and my money is still missing. This platform is driving me crazy. I’ve e...

I have been unable to sell my ELF coins on Bitexen despite multiple attempts. Every time I try, I receive an error message saying "Please try again later." This has happened several times, and it’s beyond frustrating. It feels like Bitexen is deliberately preventing users from accessing their funds....

I discovered that on 01.01.2025, a withdrawal was made from my Bitexen account under the name of “operation processing” without my consent. I never authorized or initiated this transaction. Why is Bitexen taking funds from users without notice or justification? Where does the company derive the righ...

I've been attempting to get my money back from Bitexen, but after countless calls and messages, I still haven't heard anything or found a solution. Whenever I reach out, I'm informed that my concern has been passed on to the appropriate team and that they will take care of it. It has now been three ...

I recently attempted to withdraw funds from my Bitexen account, only to receive a "failed transaction" error, and my money has not been refunded. All necessary verifications were completed and confirmed, and I tried to transfer the funds to my own bank account. Despite following the correct steps, t...

I participated in the Slayz campaign on the Bitexen app and completed all the required steps. My Slayz account was approved, and I even made a purchase, but my balance still appears to be locked. I contacted support via email, and they asked for a screenshot as proof of my transaction, which I provi...

Hey guys, I'm having an issue with my locked Exen tokens on Bitexen. It seems like the lock isn't being lifted because I can't see the end date. Any ideas on how to fix this? Man, I'm really struggling with this problem right now. Can someone provide me with some information about this? Hey, I would...

So, on August 20, 2024, at 4:24 PM, I decided to transfer some Sity tokens from the MEXC exchange to Bitexen. I received a notification from Bitexen saying that the tokens would be credited to my account about 3-4 minutes after they left MEXC. But even after waiting for 19 hours and making several c...

Hello there, have a great day. I've been using Bitexen for quite a while now and I've been enthusiastically recommending it to my friends. Unfortunately, my Bitexen account has a locked balance with no specified release date. This situation has persisted for quite some time, yet I have been unable t...

My Win withdrawal on Bitexen has been pending for approximately 20 hours and still hasn’t gone through. Despite assurances from the support team that they would conduct the necessary investigation and provide a prompt response, the situation remains unresolved. Does it really take this long to perf...

I initiated an XRP withdrawal request on Bitexen a day ago, and it still hasn’t been processed. I’ve never experienced this kind of delay with other platforms. Bitexen has been a regretful choice for me. Not only am I losing valuable time, but I’m also facing losses due to the fluctuating value of X...