I've been attempting to get my money back from Bitexen, but after countless calls and messages, I still haven't heard anything or found a solution. Whenever I reach out, I'm informed that my concern has been passed on to the appropriate team and that they will take care of it. It has now been three weeks, and I am still seeing no progress. I feel quite disappointed with their customer service due to the absence of communication and action. I placed my trust in Bitexen with my funds, and I anticipate that they will manage these matters with care and responsibility. I want to share my experience to help others be more aware and to encourage caution. I trust this matter will be sorted out quickly, as I am just seeking what is justly owed to me.
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
I experienced an issue with my Bitexen account and immediately sent a message to their support team. When I did not receive a reply, I called their customer service line. The operator assured me that my complaint would be forwarded to the relevant department and that I would receive a response withi...
My Bitexen Global account has been completely blocked, and I am unable to log in under any circumstances. Because of this, I cannot perform any trading or transactions. I have reached out multiple times via email, but I have not received a single response from Bitexen’s support team. This kind of si...
It’s been over 50 days, and I’m still waiting for Bitexen to refund my 889 Solana. Every time I contact support, they just say “the case is under review,” but nothing ever happens. I’ve entered the second month of this ordeal, and my money is still missing. This platform is driving me crazy. I’ve e...
I noticed that my coins are missing from my Bitexen account, yet they appear in the transfer transactions. I have no idea where they were transferred or how such a transaction could occur without my authorization. This isn’t the first issue—previously, my balance inexplicably dropped. Bitexen’s pla...