I participated in the Slayz campaign on the Bitexen app and completed all the required steps. My Slayz account was approved, and I even made a purchase, but my balance still appears to be locked. I contacted support via email, and they asked for a screenshot as proof of my transaction, which I provided. However, I haven’t received any response since then. This situation is frustrating, and I need assistance resolving this issue. I expect a prompt solution and my balance to be unlocked as soon as possible. Thank you.
I recently attempted to withdraw funds from my Bitexen account, only to receive a "failed transaction" error, and my money has not been refunded. All necessary verifications were completed and confirmed, and I tried to transfer the funds to my own bank account. Despite following the correct steps, t...
I've been attempting to get my money back from Bitexen, but after countless calls and messages, I still haven't heard anything or found a solution. Whenever I reach out, I'm informed that my concern has been passed on to the appropriate team and that they will take care of it. It has now been three ...
My Bitexen Global account has been completely blocked, and I am unable to log in under any circumstances. Because of this, I cannot perform any trading or transactions. I have reached out multiple times via email, but I have not received a single response from Bitexen’s support team. This kind of si...
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
I recently logged into my Bitexen mobile app account after a long period of inactivity and was shocked to find that my entire balance—consisting of Luna, LUNC, and Bitexen tokens—had completely disappeared. I had not made any trades, withdrawals, or transfers during this time. My account was active,...